ZARA - Tokyo Skytree Town Solamachi — Local services in Tokyo

I came to return the product - they proved to me that the information should be in the application. But it was not there. Then I started looking for everything in the emails. I found it, they returned it - by bar code. But no thanks or sorry that I had to look for it and prove that I bought it through the application and have no idea why there is no photo - I did not get it. All communication was streamlined, with not wanting to hear and from under the brow.

Today also At the checkout young girl staff spoke in a rude tone and acted like if she is sooo super pro here and consider customers...

The staff’s attitude was absolutely terrible (especially the short-haired woman). She was extremely rude and disrespectful when I came to return an item. I’m not sure if it was because I’m a foreigner, but her behavior was unacceptable. I will never come back to this store again. Honestly, I wasn’t even surprised after reading other reviews — it seems like many people were treated the same way. Apparently, this store doesn’t really care about customer experience at...

A male cashier at the till, wearing all sorts of jewelry on your hand. Please make an effort to serve your customers. Aren't japanese were trained to...