Aesop Newmarket — Local services in Waitematā

Had a fantastic experience today! I was approached by a girl who had her first day working at Aēsop and she respectfully was willing to assist. Later I was assisted by William (as per receipt :)), he kindly explained details of each product I was interested, we tried them on my skin and the smell was divine. Once going trough checkout we had a great chat! I appreciate he was not in a hurry and took his time to chat whereabouts I am and how’s life on the other side of the planet. I was offered few samples that I had interest in before buying the product itself, as I was afraid it would be too big to carry in my backpack while travelling. As a customer I felt very welcome and would definitely love to return! P.S. I usually dont spare time writing reviews, but the overall experience was go great I thought I...

I went into the Aesop shop in Newmarket today and the young girl serving was super helpful and friendly, she advised on a couple of hair products to suit my split ends and frizz without overwhelming me, or rushing me, and she let me test out a hair oil in case I didn't like the smell. The shop smelt so lovely and it was clean, bright, and gave me a really nice shopping experience. I wish all shop servers were even half as nice. When I got home I found she'd included some extra samples for me. I'm a very...

I've shopped at aesop stores in Australia and New Zealand and have always had a very pleasant experience. The feel good factor is what makes me want to shop in person at aesop. But somehow my experience at Aesop Newmarket was very disappointing. The lady at the store seemed uninterested in helping out and I felt like she just wanted me to pick my stuff and leave. That's not something I've experienced at any aesop outlet. Maybe because it was almost the long...