The Bartender Academy Bar Courses — Local services in Waitematā

I have both a great review & a criticism. Unfortunately to ensure that the review is given the weight needed, I'm placing it at '1 star'. The positive aspect of the review is purely acknowledgement of Tee's practice & instructing of the Bartending course. The criticism is for the owners / administrators of the Barista Academy.

An amazing course and one I would definitely recommend to anyone wanting to get into any space within the hospitality industry. Tee is a great teacher and passionate instructor. He made the class very welcoming, smooth and an fun-atmosphere - particularly with the music which was on point.

As for the administrators / owners of this company, this was not the case. I did not appreciate the unprofessionalism of their administrative dealings. Despite having paid for this course well in advance, I was emailed by one of the owners who demanded whether I was still keen to participate in the course. There was no professionalism or sincere thought put in their email. Although I felt very frustrated and angry with this email, I responded with poise, even providing a screenshot of the payment. The administrator/owner (Rachel) did not provide me the courtesy of an apology or anything, which was clearly an error on her part. If you're under the pump with work, I recommend hiring someone who can manage these administrative tasks with ease. This saves you from "attacking" or "alleging" that customers are not diligent when in fact it is a fault you failed to take on board.

So aside from this unfortunate experience, Tee (the experienced bartender and teacher) compensated for the unfortunate dealings by owners of this company. Great job Tee, their lucky...

I have purchased the "Hire me now" package, which at first glance seems quite expensive... HOWEVER! It is honestly the best money well spent. It was extremely fun and I learned heaps! The teachers are absolutely brilliant, making you feel at home, having a laugh here and there. It's mostly practical skills so you can go straight into the business already knowing a lot. If there is anything that I recommend,...

Absolutely it was the fabulous course with amazing and professional teacher. When i started i even could not imagine how the world of cocktails is big and beautiful. Really proud of being with the great team of Barista Academy where got amazing knowledge of bar tending. It will be the best for my business to go...