Odettes Eatery — Restaurant in Waitematā

i only had 1 menu there, porriage, as i wanted a warm meal on cold day. i strolled all the way here due to its high ranking on googlemap and tripadvisor, i am afriad i have to give my rating based on a single dish i ordered.. to start, service is slow... i was there at 1045 on weekday with restaurent perhaps 3/4 full but delivery of mere porridage was a good 15min wait, i had full breakfast served to me in the past quicker than that at other venue. on flipside busy means its popular.

then comes food... ok it was disapppinting that porriage was served very cool or at best lukewarm... i could taste Oat pieces as if they are rice grains and i question if it was just not cooked. at that point i was not sure of thats how NZ does it porridage, lukewarm oat pieces... i gently ask manager if i could take the bill without any complaints as i only ate a spoon she was concerned, i explained it wad just too cold...

she quickly offered to remake new one hot, i was pressed for time as i had flight to catch but i obliged as i was intrigued how different it would be and also felt i should allow them to make it right. second round took mere 5min and it was served very HOT which was good. However it wad still the grainy porriage and not the stick oatmeal type i preferred

i would have given rating of 2 had the manager not proactively resolved the matter, but for their service i would rank it 3. mind you i simply didnt like this style doesnt mean it is bad... others may easily rank it 5

i would try again to order...

This is my new go to cafe. We went to Rosebank Cafe initially to celebrate my birthday but got fed up after waiting 45 mins just for coffees which never came. So we were then hungry and not in the best of moods when we entered Odettes. But my gosh, this place truly lives up to its reputation of being the best cafe around Auckland. Within 2 mins, water was served; our coffees came within 5 min and food was on our table even before we were halfway into our drinks. To say the service compared to the previous place is outstanding is just an understatement. A total night and day comparison and just WOW!

Now the food....my goodness the food was soooooo good. We had the braised goat, spiced ribs and herbed omelette. My 5 year old son not only ate his braised goat dish all up (he is a fussy eater) but was asking for more. So we ordered another plate and that went in no time too. My kids were both asking when we could go eat there again when we were leaving. So kudos to Odettes for making my birthday a great one after an extremely poor start at another cafe. Fast immaculate service, fabulous food, great ambiance....hits a 5 put of 5 on every level. Thank you! I will...

I did not enjoy my time here at all. The service was bad and the vibes of the staff was as bad . As soon as I walked in they looked at me weirdly they did not greet me with a smile or even looked interested . And as soon as I sat on the table the waiter was on top of my head saying what are you going to order , I advised to give me more time as my partner is not here yet and as soon as he walked in she came straight up saying what u ordering and my partner was kind of cornered to choose quickly and when she saw him like that she left right way in a rude way like she is not going to wait up for us to make our mind . Secondly the food is unbelievably small portion and pricey . Thirdly we orderd a tea pot and then I asked for hot water she refused to give me to top up my tea and said if you want tea you will have to order another tea pot , literally every cafe I went to would give us hot water it's not gonna reduce ur profit we spent almost 100 Dollars for 2 people it's not gonna harm if you bring us hot water.

Will definitely not go back and feeling disappointed and frustrated as it ruined the rest...