Iāve been a loyal guest at Versace for many years, especially since I lived in D1 Tower, but my recent visit left me extremely disappointed due to the changes theyāve implemented. The experience was so frustrating that I ended up canceling my planned stay.
When I called Jean from the reservations team, I informed her that I would be visiting with my wife and child. She explained that kids were free, my wife would have a 100 AED minimum charge, and I would have a 200 AED minimum charge. She also confirmed that I could use the Entertainer voucher and access the facilities at La Piscina.
Upon arrival, I had a pleasant breakfast at Giardino, but everything went downhill when I headed to the pool to spend the rest of my day. I was informed that kids were not allowed at La Piscina because of the bar. This was surprising since, during a previous inquiry about suite options and lounge access at OSO, I was assured that my child could join me during happy hours. Instead, we were redirected to Amalfi restaurant, which has a kids' pool.
This is where the experience turned truly disappointing. The menu at Amalfi was extremely limited, and I wasnāt allowed to order from the other poolside restaurants. On top of that, I was told I couldnāt use more than one Entertainer voucher. The food was subpar, the service was slow and unprofessional, and I quickly realized why I was the only guest sitting there.
I didnāt use the kids' pool because I had specifically come for La Piscina, known for its incredible ambiance, stunning pool, and excellent menu. Since I was denied access to it simply because I had my child with me, it completely defeated the purpose of my visit. Even as a resident of D1 Tower, I was denied this privilege, which made me question why I would spend so much money at the hotel without being able to enjoy its best facilities.
At that point, I decided to cancel my stay altogether. I asked to speak with the manager, Mr. Zene, but his response was unhelpful and did nothing to improve the situation.
This experience fell far below the standards Iāve come to expect from Versace, and it has left me seriously reconsidering whether Iāll visit again...
Ā Ā Ā Read moreThe pool at Palazzo Versace Dubai is nothing short of luxurious. Nestled within the opulent surroundings of the hotel, the pool area exudes elegance and relaxation. The design is inspired by the grandeur of a classical Italian palace, with beautifully crafted mosaics and lush greenery enhancing the ambiance. The infinity pool offers stunning views, creating a serene environment perfect for unwinding. The poolside service is impeccable. Attentive staff are always on hand to provide towels, refreshments, and anything else you might need. Comfortable loungers and private cabanas are available for those looking for an extra layer of privacy and comfort. The atmosphere is sophisticated yet relaxed, making it an ideal spot for both relaxation and socializing. The brunch at Palazzo Versaceās poolside is an exquisite culinary journey. The selection of food is diverse and meticulously prepared, catering to a wide range of tastes. From fresh seafood and succulent meats to a variety of salads and desserts, the brunch buffet is a feast for the senses. The quality of the food is outstanding, with each dish prepared to perfection using the finest ingredients. The live cooking stations add an interactive element, allowing guests to watch as chefs craft their meals to order. The beverage selection is equally impressive, with a variety of cocktails, wines, and other drinks available to complement your meal. Palazzo Versace Dubaiās pool and brunch experience is unparalleled. The combination of a luxurious setting, exceptional service, and high-quality food creates a memorable experience that is well worth the visit. Whether you are a hotel guest or a day visitor, the pool and brunch at Palazzo Versace offer a perfect escape into a world of elegance...
Ā Ā Ā Read moreLa Piscina Dubai: A Perfect Oasis in the Desert Review from IG: linlind56 La Piscina by Palazzo Versace Dubai is a luxurious poolside haven that perfectly combines elegance, relaxation, and world-class service. Nestled within the iconic Palazzo Versace Hotel, this venue offers a sophisticated escape from the bustling city life.
Ambiance: La Piscina exudes a chic Mediterranean vibe with its pristine infinity pool surrounded by lush palm trees and stylish cabanas. The serene setting is complemented by breathtaking views of the Dubai skyline, making it an ideal spot for both daytime lounging and evening indulgence.
Food & Drinks: The menu at La Piscina is a delightful blend of international flavors, featuring fresh seafood, gourmet bites, and signature dishes. Pair your meal with refreshing cocktails or mocktails prepared by expert mixologists. The attention to detail in both presentation and taste is exceptional.
Service: The staff at La Piscina are attentive and friendly, ensuring that every guest feels pampered. From seamless reservations to personalized touches, the service truly reflects the luxury standards of Palazzo Versace.
Highlights: ⢠Instagram-worthy ambiance, perfect for social media enthusiasts. ⢠Weekly events and live entertainment that elevate the experience. ⢠A luxurious vibe thatās perfect for couples, groups, or solo relaxation.
Tips: ⢠Arrive early to secure the best cabana or sunbed. ⢠Try their seafood platters, a crowd favorite. ⢠Keep an eye out for special offers or day passes.
Whether youāre seeking a laid-back pool day or a stylish evening out, La Piscina Dubai offers an unforgettable experience. Itās a must-visit for anyone looking to enjoy luxury in the heart...
Ā Ā Ā Read more