Hua Ren Tang — Local services in London

Came here after my usual place was fully booked. Firstly took qt least 10 mins for someone to serve . The staff spoke little English and qfter asking for q full body massage was kept being told about reflexology. Eventually they understood and booked for massage in their rooms downstairs. Took payment before the massage. Went downstairs . Room was okay very dark . Lady comes but doesn't speak a word of English. Once she started it was like being run through one of those washing boards. Absolutely no gentle strokes. I had already explained that I needed soft pressure and she saw I had a walking stick. But it was so robotic. Painful and kept flinching at how rough she was. So not relaxing at all. Basically she worked like a conveyer belt no thought to the customer or their needs. Meanwhile the staff area outside was very loud people chattering and dirty laundry outside. Once she finished just left me to change and disappeared. So had to see myself out. Admitted that I still tipped her as I guessed she was being underpaid. As I came upstairs she was straight to the next person for a foot massage. But will never go again. Felt worse than when I went in. Stressed and in pain.

22/06/2022 - thanks for the response, however I repeatedly asked for a softer pressure but she just said "sorry no english" - so perhaps it was that particular time of night because no other therapist was seen . As for the reflexology offered, well it wasnt the therapist offering but the lady at the counter who was somehwat confused herself about the difference and benefits .. Yes laundry needs to be cleared, however it doesnt need to be right outside the treatment rooms. Yes I didnt see a doctor as i didnt feel the need, I am not a horse, and am being treated by human medical professionals for my leg pain and it was they that suggested a massage to aid circulation. I would have needed a torch to see this sign you mentioned. the lady was sweet enough but she didnt understand me. I do also find your response somewhat agressive. I'm sure others have had a great experience here. Just not me. I wish you the best for...

I went to this clinic hoping to see a doctor who would take my condition seriously and give me a proper check-up, but unfortunately, the experience was very disappointing. I wasn’t properly examined — the doctor just looked at my tongue and eyes, with no real assessment or explanation of my condition.

Instead of focusing on diagnosis and treatment, they immediately started offering me products that had nothing to do with my actual health issue. It felt like their main goal was to sell things rather than care about the patient’s wellbeing.

I left the clinic with no report, no treatment plan, and without feeling heard or cared for. It honestly felt like they’re more interested in making money than helping people.

I wouldn’t recommend this place to anyone looking for honest and professional...

Extremely disappointed with my experience. I came to this clinic hoping for a proper consultation and some clarity about my health. Instead, I left feeling scammed and unheard. The doctor barely examined me — he took my heart rate, looked at my tongue and eyes, and that was it. No proper assessment, no explanation, and no report or follow-up. I was in and out in minutes, yet charged £60 for what felt like nothing more than a formality.

If you're looking for a professional, thorough, and honest consultation, I strongly advise you to look elsewhere. Patients...