I stopped by Burtons on my way home from work to take a look at all there gems and such because my wife is really into her stone and jewelry making hobbies once she finds that lil window of opportunity from being a full time mother. I haven't been to Burtons since 1988 when the Dodgers last won the World Series!!! It was a great experience for me,I reminisced with Bob there about a teacher of mine I had in Jr. High at Walker. The class was called "Lost Wax" and it was Awesome! Walt Johnson was the teacher and he as well as the class will always be a cherished memory in my head. It was a flashback that left me feeling happy and joyful. Thanks for that Bob! I ended up buying a gem to surprise my wife with when I got home and she loved it! It is beautiful. Thanks also to the young gem expert Matt who works there as well, he is just a book of knowledge it seems when it comes to gems and stones. At such a young age is remarkable. I would most definitely recommend to all my friends and family Burton's gems and opals I can't wait to bring my wife and daughter in there soon enough see you then guys...
Read moreI contacted Burton's Gems on a Sunday afternoon to inquire about two estate opal pieces that I had seen on their site. I had the pleasure of speaking to Matt, who could not have been more informative, kind and knowledgeable. Due to this conversation, I had the necessary comfort level in making an online transaction with their establishment. The two pieces arrived in a timely manner and were nicely packaged. In addition to that, Matt included a lengthy, very descriptive, hand written note about the history of the pieces, and the care needed to ensure they last many generations. I will definitely make a point to visit their store in person at some point in the future when traveling to California. They are a rarity in todays business world. Thank you Burtons Gems for helping me secure the perfect gifts for my...
Read moreMy boyfriend commissioned Burton's Gems and Opals to make an engagement ring for us. We were so excited and it felt very intimate to have such a unique shop help us with something so special.
We put down deposits and left the owner with our detailed request that we spoke about in person. We even found a gem with the EXACT cut we wanted that was in their shop, so it was an easy reference point.
Fast forward 4 months later, we now own a gem that is the incorrect cut because the owner refused to put his pride aside and would not deliver the correct cut to us. We tried two times for him to get it correct, all while waiting patiently for MONTHS because we trusted them.
I am disgusted with the frail male egos at Burton's Opals and Gems. I sincerely hope this saves someone from being scammed in the future.
Thanks...
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