Italian Jewelers — Local services in Arlington

I went here to get a custom pendant made. They did not disappoint. I was kinda nervous because I didn't know how it was gonna turn but some of their pendants on display looked nice so I gave them a shot. It took about five weeks I was expecting it in three. He called me and said your item has arrived and ready for pick up. I asked if he could send me a pic. He said yes and did. I'm not gonna lie from the pic I wasn't impressed lol but he just took it not under good lighting. So I said if it's not good looking in person im not gonna pay the rest. When I walked in and seen it in person I smiled so big 😆. It looked so good I couldn't stop saying thus is nice. When I tell you them diamond were dancing 🕺 😂 I mean they were dancing. To put the icing on the cake I told him to test the diamonds 💎 to see if they real. He pulled out the real tester they passed the test. I highly recommend this place for custom jewelry. I will post a few pics of mine. It say 100% game 4u. It's green and gold 🥶 . Also my green...

WARNING ⚠️ Do NOT trust Italian Jewelry Store.

I financed a necklace and bracelet + more through Snap Finance. Italian Jewelry Store told Snap it was a 10k gold set worth nearly $2,800. Later, the jeweler themselves admitted the necklace is actually silver, and my store receipt shows the set was only $855. This is blatant misrepresentation.

On top of that, the store gave me a receipt with 5+ items I had got as well, but they only reported the necklace and bracelet to Snap Finance. They conveniently left the rest of the merchandise off the contract, which makes the whole transaction even more suspicious.

When I tried to resolve it, Italian Jewelry Store refused to take the jewelry back, refused to cancel the deal, and pushed all responsibility onto Snap Finance — even though they were the ones who provided false information in the first place.

Italian Jewelry Store is dishonest and takes advantage of customers. If you value your money and peace of mind, stay far away from...

Had such a great experience at Italian Jewelers! The staff was super friendly and helpful from the moment I walked in. They really took the time to understand what I was looking for and helped me find something beautiful without being pushy. The quality of their jewelry is amazing and well crafted. You can tell they genuinely care about their customers. I’ll definitely be coming back and would recommend them to anyone looking for...