Jilda, Garo, Art, and the rest of the team at Gold Tech provided me a high-quality buying experience that made me feel confident in my purchase as a first-time ring shopper! I would make the highest recommendation to anyone shopping for jewelry in Atlanta to work with Jilda and her family - they really are the best!
I visited 4 other local Atlanta jewelers before finding Jilda, and none of them had more loyalty to the customer, knowledge of the industry, and dedication to the craft than family-run Gold Tech!
Jilda and the Gold Tech team excelled for these three reasons:
Quality customer care: Buying jewelry is expensive, and with so much money changing hands, I wanted to be 100% sure that I was making the right investment. I realized through working with Jilda that I wasn’t just buying a ring, I was confidently buying into a lifetime of quality customer care. I came to this realization after Jilda patiently and enthusiastically answered my questions for over 3 hours during my first visit to her shop! Even though I had given her very little indication of wanting to make an immediate purchase, I never once felt pressured, and got the feeling that Jilda genuinely wanted to help me.
I know for a fact that I’m covered for the lifetime of the ring, whether it needs to be cleaned, re-sized, re-plated, upgraded, changed, or replaced: Jilda and Gold Tech have me covered! As an aside, this is not the same feeling I get from the typical capital-hungry retail jewelers who nickel and dime at every opportunity, treating their customers as line items.
To make a humorous but sincere simile: the quality of their customer service shined as bright as the diamond that Jilda helped me to hand-pick, and for that reason, I plan on being a lifetime customer!
Diamond industry knowledge: As a first-time ring shopper, trying to learn about the diamond industry was quite daunting - the magnitude of information and recommendations from online sources was overwhelming. The internet gives anyone who knows anything a voice, which leads to many conflicting opinions, and makes it difficult to discern fact from fiction. Jilda was able to put everything simply and in a way that made sense. I even got insights from her that I could not find online. Forget trying to google “what is the best value diamond to buy” or “how to get a good deal on an engagement ring.” Jilda will explain it like it is in a low-pressure easy to understand way.
Jilda has intimate knowledge of the inner-workings of the diamond industry, and she understands some of the nuances with how the certification agencies grade diamonds – these are not insights that you can find online or even get from other jewelers. I’m definitely glad I had her on my side when making my purchase.
Dedication to the craft: One visit to Gold Tech, and you'll instantly appreciate the artistry of jewelry making. Watching Garo at work is pretty awesome—you can stand right in the shop and see him design in CAD, create the wax mold, pour the casting, set the gem, and plate and polish the final piece. Everything is crafted right there in the Gold Tech shop!
With state-of-the-art additive manufacturing techniques, no design is off-limits—they offer truly bespoke craftsmanship tailored to each customer's vision. In my case, I had a grainy picture of the ring I wanted, sent by my fiancée's friend. Jilda and Garo took one look and knew exactly how to make it. Within a few days, he provided a rendering of the same ring from my picture, and the entire ring was finished in less than 10 days!
Finally, I’ll say this: having a "family jeweler" is a special experience—someone entrusted to create jewelry and memories for your family for a lifetime. Thank you, Jilda, Garo, and Art for becoming our...
Read moreI cannot speak highly enough of Jilda, Garo and Debbie. I happened into their store with a friend and now consider them family. Just looking turned into 2 exquisite, unique creations. They had a ring on display and we were able to recreate it a little bigger using sentimental stones I had in another ring I didn’t wear. It is absolutely breathtaking. I also purchased another incredibly unique sapphire and diamond deco ring that is equally as gorgeous. I trust both of them and cannot wait until my 25th next year, because there will be another creation. Garo is an incredibly talented artist. Give him an idea of what you want and watch him make magic. They show you a rendering before it is made. Probably my favorite quality about these amazing jewelers is that there is never any pressure. They are so focused on you being comfortable and completely satisfied with their work. I wish I could post pictures of my...
Read moreGold Tech exceeded every expectation I had when I started my search for custom engagement ring. From the moment I walked in, I felt like more than just customers — I felt genuinely valued. The level of care and precision that went into crafting the ring was incredible. They not only captured what we envisioned, but elevated it in a way we never could’ve imagined.
A special shoutout to Arthur, who was exceptional throughout the entire experience. He walked me through every step, patiently offering guidance and insight as we refined the design. I never felt rushed or pressured — just supported by someone who truly wanted us to be thrilled with the final result.
The artistry and quality of the work is unmatched, and the service is as good as it gets. If you’re searching for meaningful, beautifully made jewelry and want to collaborate with a team that takes real pride in what they do, look no further...
Read more