MidCity Dentistry — Local services in Atlanta

Before moving to Atlanta, I was terrified of the dentist. I had never really had a good experience with one and so I avoided the regular checkups, cleanings, etc... On Jan. 5th, I developed an excruciating pain in one of my teeth. I immediately went home and to my dentist and found out that I needed a root canal. The dentist I was seeing admitted that he had not done a root canal before, but he could probably do it. I said "No way" and started searching for dentists near Atlanta. I quickly came across Mid City Dentistry and noticed the incredible reviews on every forum and decided I would go and get my root canal (which needed to be done ASAP) at Mid City Dentistry. As soon as I called, I could tell why the reviews were so good. Mercury was able to put me at ease after I explained to her how nervous I was about the procedure. I felt confident about the procedure after the phone call. When I went in and met Joscelyne, I could tell that I was in the right hands. She explained the entire procedure to me and was very patient with me despite my many questions. After meeting Dr. Michaels, I realized just how much the dentist can affect the patient's experience. Dr. Michaels again reiterated that the procedure would be fine. He told me how experienced he was with the root canal procedure and made me feel comfortable and right at home. Pretty soon, I was numbed up and watching "I Am Legend" while the procedure was being done. I felt absolutely no pain during the procedure and was comfortable the entire time.

In all of my follow-up visits, I have been treated with the exact same professional care. I have also noticed that they know most of their patients by name and always greet them when they come in. They also always offer a water or a juice.

For the first time, I feel very comfortable going to see the dentist. I am no longer terrified of dental procedures. I know that when I walk into Mid City Dentistry that I am going to be treated well and that whatever I am having done will be done right.

I appreciate Dr. Michaels, and his staff, for providing me with the highest level of...

AVOID MIDCITY DENTISTRY: Surprise $500+ bill for fillings and extreme sensitivity 6 months later :(

First, the misunderstanding of my Georgia Tech student health insurance: The staff was friendly, but they did not understand my GT student insurance coverage, despite being right on the edge of campus and having many GT patients. I wanted to get 2 fillings, and before the appointment, the staff looked over my insurance and said it would be "fully covered." I went ahead and got the fillings, only to find out later that the staff misunderstood my insurance. I ended up with a bill over $500. This is not easy on a grad student stipend! I would never had gotten the fillings done here if I knew they would end up costing that much. When I went in to ask about the bill, the staff took on a legal tone and denied the "fully covered" conversation.

Even worse, I now suspect the fillings weren't done very well. It's been several months, and all 3 of the fillings done at MidCity Densitry (I had one filling several months prior to the 2-filling visit mentioned above) now have extreme temperature sensitivity. I have to brush my teeth with warm water to avoid severe pain and can't eat cold foods.

While I'm concerned about the worsening sensitivity, I'm definitely not going back after the...

Dr. Michaels and his staff are absolutely fantastic. I appreciate that he takes the time to explain procedures and why he is making the recommendations that he is, in easy to understand language ( not like I'm a 10 year old, but like I'm not a dental professional and need these things explained to me in plain English). He even opened his office on his holiday because I was having an issue that needed to be fixed before I left for my Thanksgiving vacation. Really loved this experience- hands down the best dental experience I've had in my life ( and my father, uncle, aunt, and godfather are all dentists, so that is saying...