Absolutely Horrible Experience – Avoid at All Costs
I had one of the worst customer service experiences I’ve ever encountered at Sweat EXT. I arrived on time for my class, only to be met with a rude, unprofessional, and completely unhelpful receptionist. She refused to let me in, wouldn’t provide the waiver I needed to complete check-in, and acted like it was my fault for not magically knowing where to find it—despite the fact that they never sent it via email in the first place. That was entirely their oversight, yet I was the one penalized for it.
Her name, according to her, was Jasmin—but frankly, I wouldn’t be surprised if that was a lie. She had brown hair in case anyone else needs help identifying her.
No empathy, no flexibility, no willingness to collaborate or problem-solve. Zero human touch and even less regard for the customer experience. I’ve never felt so unwelcome in a studio environment. If this is how Sweat EXT treats new clients, I’d hate to see how they handle actual...
Read moreTo say that this place is awesome is an understatement. I’ve now hit 200 classes, and I’m grateful for every single sweaty, tired moment.
After the birth of my third child, I found myself in a tough place. Complications left me feeling weak, unsure, and disconnected from my own body. I couldn’t even carry my baby without fear of falling. Then I found SWT-EXT.
From day one, I felt super supported by the entire staff. The instructors didn’t just lead workouts—they guided me, encouraged me, and helped me achieve things I never thought my body could do. With their expertise and motivation, I rebuilt my strength from the inside out.
Now, after 200 classes, I am stronger, more confident, and more capable than ever. I didn’t just regain my core—I regained myself. If you’re looking for a place that will push you, support you, and transform you, this is it. Don’t wait. Come join us and see what your body is...
Read moreI had an absolute blast at Sweat EXT! The staff and instructors were incredibly accommodating, and the studio is absolutely beautiful!!! This was my first time trying this fitness format, and what a refreshing experience it was. They create a judgment-free zone where you're encouraged to learn new things, modify if necessary, and take a break if needed.
Leaving the studio, my skin was glowing, and I've never felt my abs challenged like that before. The energy and encouragement from the team made it such a positive experience. I can't wait to go back; consider me hooked! Highly recommend for a fantastic workout in a welcoming...
Read more