This was second facial at BSB. The 1st was with the owner a few years ago. No complaints. Great service. Location and cost were personally prohibitive to me. Decided to splurge & treat myself for my recent birthday. This time I was underwhelmed. The unit itself looked like the inside of someone's mildly unkept apartment. Not high end at all. The treatment room seemed cramped & underwhelming. The treatment bed seemed cheap & unsteady. No bolster was offered to go under my knees. Sharon was very pleasant but seemed a bit unfocused and was very rough with the extractions. My skin feels great but for the money & tricky location, I'd expect everything to be...
Read moreI scheduled 2 facials on 1/16 for 2/12, gifting my mom a vday gift. We show up and Sarah had mentioned she attempted to call and confirm it was indeed 2 separate appts and not a typo- though she could not confirm when she called. The 2nd appt had been cancelled regardless. My mom and I show up and because of the awful customer service to rectify the matter, I decided to cancel altogether. Sarah did not apologize for the situation instead confirmed my phone number and said “I tried calling since typos do happen and appts are booked twice”. Very disappointed since I heard awesome reviews and of course, was looking forward to a “spa” day...
Read moreDanielle = HEAVENLY MAGIC TOUCH. Danielle saw me after a burn I got from a glycolic peel from a different esti due to me having sensitive skin. During our facial she was very knowledgeable on how to move forward to get my skin healing properly. I will say that after this facial alot of people were giving positive feedback on my skin which has never happened before. I am very excited on this new journey I am embarking on with...
Read more