John Hancock Hall — Local services in Boston

We went to see the Marriage of Figaro-which are very expensive seats. You would think that for $300 the seats would at least hold together for the duration of the performance. However, not only are you so tightly packed in you are sitting on top of your neighbors, but my husband's seat actually broke halfway through and we left at intermission. Neither my husband nor I are tall people but we felt like giants squeezed into doll furniture. God help you if you are at all tall or overweight. The opera itself was lovely and the theater staff was polite and hospitable but I would never go back, nor would I recommend it to anyone else. Save your money and wait for a venue with more comfortable seating and you...

My experience there was horrible. As a proud Afro-Latino man, I was receiving dirty looks my whole time while I was there. I was even asked to leave even though, I paid for my ticket. They assumed I was staff because I was a minority.. The lowest part was when some woman approached me and said "I think you're at the wrong event" when I showed her my ticket you could hear her voice crack as if she knew she was wrong. John Hancock was a racist and clearly the people who run the building named after him...

Soft and comfortable seats, with decent leg room. The layout is open and perfect for people like me who're mildly claustrophobic. No pillars, and a gradual incline in the seating so nothing that terribly obstructs the view.

Bright, but soft lighting that's easy on the eyes. Great ambient temperature that worked with the weather outside. Only issue was a slight scratchiness in the audio, that detracted a little from the punchlines of the stand-up comedy piece...