One Seaport Garage — Local services in Boston

Parked here today, lost ticket but immediately went to a parking agent to ask what to do. He said “oh don’t worry, when you leave just tell them and they can check the cameras and charge you accordingly”. An hour later I go to leave, the office agents say to pull up to the checkout and they will take care of it - long story short they charged me the full $48 without warning because apparently that’s the policy for a lost ticket. So glad the first agent was so truthful with me when I asked what to do initially after I parked there. Great way for them to take advantage of someone who made an honest mistake and immediately tried to rectify it, but in the end they couldn’t have cared less as long as they got their money. Do...

Rude Staff, Worst Service! This garage is the last place I’ll ever park. The staff here are unbelievably rude and completely mannerless. Instead of helping customers, they talk back, behave arrogantly, and make you feel like you’re disturbing them by simply asking a question. Zero professionalism, zero courtesy.

If you expect even the most basic respect, don’t bother coming here. Management seriously needs to train their employees—or better yet, replace them. I came here to park my car, not to deal with attitude and disrespect. Absolutely pathetic experience. Please...

My car was stolen from this garage while I was at work - they smashed through the barrier to exit at 11am - when I returned at 7pm to find my car stolen they said they knew my car had been taken as they saw it on CCTV as it ran through and damaged the barrier but didn’t call the police or me (a monthly Parker) to inform them which seems highly...