The Grand Boston — Restaurant in Boston

Terrible experience here.

My friends milestone 30th birthday was held here. She couldn’t understand from the waiter of our VIP table whether or not they served mixed drinks or just did bottle service. It was a disaster. She was stressed and the waitress wasn’t very helpful in explaining what was happening or anything. Had to bring out a manager to explain how the tables we paid for worked.

The “VIP” area had no place to talk without being over powered by the music and sound. I couldn’t even chat to my friend about what was happening with the bill or VIP. We tried to walk over to the bathroom area to have a chat where we could hear each other but the lady at the bathroom kept yelling at us that we couldn’t be there and that it was only for one person. I repeatedly tried to ask her if there was any spot to speak to my friend but she kept rudely ignoring me and telling me with a rude attitude “only one person.” I get that there was only one person allowed in the bathroom but for a VIP area you should have allowed me to ask you a question without being looked at like I was some worthless human being who was too drunk to even understand what she was asking or was being too difficult because “you were too drunk.”

My friend had the cops called on her. Which was not only embarrassing and totally uncalled for but in all honesty totally unprofessional. I’ve never been treated so poorly in my life. I would never recommend this place for “VIP” to anybody. The police were called by the bathroom attendant when I tried to repeatedly ask her if there was a spot to talk to my friend where I could hear her.

I felt like (with nobody else in line) this lady kept shushing me and telling me only one allowed.

I was escorted with my friend by the Boston POLICE outside to an area where we could actually talk. And we were all escorted out of the bar.

I have no interest in such an unprofessional atmosphere. Especially one that was paid for.

Would not recommend ever to any...

A Birthday Ruined by Aggressive Staff and Disrespect

My fiancée and I went to The Grand Boston to celebrate her birthday, expecting a fun night out. What we got instead was one of the worst experiences we’ve ever had at a venue in the city.

After paying $22 per drink, we were enjoying ourselves on the dance floor. I brought our empty cups back to the bar—trying to be respectful, not just leave them on the floor like others do. As I turned to return to our paid section, a security guard shoved me in the diaphragm with his knuckles and told me to “go to people,” pointing toward the exit. I tried to call my fiancée to explain, and he pushed me into a woman holding a full drink, which spilled all over her and us, causing a scene.

I calmly explained that we had paid for a table and I was trying to get back to my party. Instead of listening, he grabbed me by the neck and slammed me against the railing. Only after seeing my fiancée waving from our section did he finally let me through. Absolutely unacceptable.

The service was no better—drinks overpriced, staff indifferent. We’ve been to many venues in Boston and never had an experience this hostile. We decided to leave early, and even that was a nightmare. While waiting outside the bathroom for my fiancée, another guard asked me what “business” I had there. I explained I was waiting for her, but yet another bouncer grabbed me and threw me up the stairs.

We left shaken and disgusted. For a venue that markets itself as upscale, the behavior of the staff—especially security—was aggressive, unprofessional, and downright dangerous. If management cares about their reputation, they need to seriously reevaluate who they’re hiring. We will never return, and we’ll be warning others to...

This was literally the worst clubbing experience of my whole life. My friend and I went last night, expecting a clubbing experience similar to others anywhere else in the world. Instead, we were made to stand in line for 40 minutes (even though the club was half empty), pay a steep cover (which is laughable, since when do girls pay cover? or does nightlife work differently than in NYC, MIA, London, Paris, etc?) only to get sexually harassed to a degree that was actually unbearable once inside.

The atmosphere inside The Grand on a Saturday night was nauseating at best and predatory at worst. The club was flooded with male clientele who seemed to feel entitled to harass the very few females that were there.

Obviously, people hit on people in clubs everywhere, but usually bouncers and security function as some sort of buffer for thirsty creeps and middle-aged frat boys that don't understand "no." At the "exclusive" Grand, however, we were actively harassed, followed, touched and swarmed by countless men IN FRONT OF SECURITY AND THE BOSTON POLICE, who did nothing, even when two complete strangers came and physically picked us up off the ground in front of them. Throughout the night, on more than one occasion, security and staff prioritized the maintenance of entitled (and, frankly, aggressive) bro culture as opposed to the safety of female clubgoers.

No wonder there are no women in this club... who wants to pay money for sexual harassment?!? I felt unsafe, disrespected, disgusted and, frankly, outraged by the entire experience. So ladies, come to the Grand only if you're interested in a night of fighting off drunken men as security watches on impotently, because shrug I guess boys will be boys, and I guess the Grand fully...