Jayden Presleigh, The Salon — Local services in Carlsbad

This is a bummer because we are long time customers and residence of CB but I have to speak on it. Went in today to book a consult with a colorist. I need professional advice because I'd like to go with my natural grey but enhance it somehow with my dark color as it grows out. The front desk receptionist was there with who happen to be a colorist. The colorist Rachel in a nut shell was super rude, and borderline offensive while giving me her professional opinion on what I needed. My husband was with me I looked around and another customer as well as two very nice receptionists - all four of them looked really uncomfortable. She began a back and forth with me for about 15 min at the desk only to offer at the end the solution which was a simple color test. I am a business broker and have been in my career for 20+ years...I value businesses all of the time and their people. This woman had zero regard for me as a potential client. Not only did she loose a 2K client (as she told me that's what it would cost) but she also left a horrible image for this salon...as her EGO was on full display. I could tell she knew what she was talking about but unfortunately she was so horrible I wouldn't let her touch my hair if she paid me. My husband ended up walking away (I knew he was angry) and so did one of the receptionist so for the sake of not causing a scene and frankly bec I was sick of the back and forth I booked a color test appointment. As soon as I hit the car I called back and spoke with the receptionist to let her know to cancel it and why. She was very nice and empathetic and kindly cancelled it. There are too many amazing salons/stylists to visit for the positive experience we seek so I wont be back nor will I recommend. One bad experience sometimes is...

I went in not expecting to leave as happy as I did because I usually get disappointed with the haircuts I’ve gotten in the past, but she completely changed my mind on everything. I left ecstatic and in love with my new hair! The haircut she did on me is absolutely amazing, I’ve never felt prettier. She took her time and double checked her work which I appreciated. Raquel was a huge help as well and I love the curls she did on my hair and for giving me great tips on how to curl my own hair. I would definitely return, this whole experience was amazing, thank you for helping me...

I had such a wonderful experience with both Katie's. Katie #1 was quite experienced and took the time to do a consultation and seemed to know what I wanted. Katie #2 was her assistant and was awesome as well. I really felt like I was pamperd with the added bonus of "girl talk." I'm new to area and lucked out since there was a cancellation and got in within one day. Being in Carlsbad village area made my experience even more special. I would definitely recommend Jaden presliegh salon. So much fun and I loved the service. If you can get Katie, you will be so...