I am thrilled to share my exceptional experience with Donald Haack. Over the years, their impeccable service and exquisite craftsmanship have made them our go-to jeweler for life's most special moments. Our journey began with our 5th anniversary, when I was searching for the perfect ring to celebrate this milestone with my wife. From the moment I walked into their store, I was greeted with warmth and genuine interest in my needs. Julie Haack took the time to understand my vision and guided me through an impressive selection of rings. Her expertise and attention to detail ensured that I found a piece that not only met but exceeded my expectations. My wife was overjoyed, and the ring became a cherished symbol of our love. Fast forward 20 years, and it was time to commemorate our 25th anniversary. Without hesitation, I returned to Donald Haack. Once again, they demonstrated why they are truly a cut above the rest. Their dedication to providing personalized service and their passion for creating beautiful jewelry were as evident as ever. Julie helped me select another stunning ring that perfectly captured the significance of our silver anniversary. My wife was moved to tears by its beauty and the sentiment behind it. In both instances, Julie and the team at Donald Haack went above and beyond to make our anniversaries unforgettable. Their commitment to excellence, combined with their friendly and knowledgeable staff, made the entire experience enjoyable and stress-free. I am grateful for their role in making these milestones so special and look forward to many more years of patronage. If you are looking for a jeweler who truly understands the importance of meaningful moments and delivers exceptional quality, look no further than Donald Haack. They have earned my highest recommendation and my deepest...
Read moreMy Mother passed down her engagement ring and wedding band to me that were from my late Father and they needed to be refurbished and sized up about a half size for my Fiance. I originally found Donald Haack Diamonds just off of a Google search and based on the reviews from others decided they would be the most trustworthy with our extremely sentimental pieces to be worked on. Originally I called the business to inquire about their process and informed me that they could not give me any specifics without first inspecting the pieces, which let me know they are careful not to provide false promises in which they may not be able to fulfill. When my Fiance and I arrived at the establishment, we were welcomingly greeted by Jennifer Riley and immediately had a great connection and felt like our rings were in the right place. Upon inspecting them under microscope Jennifer even informed us that there was an engraving in the wedding band we weren’t aware of that turned out to be my Father’s name. Jennifer also informed us that they hav an in house goldsmith and our rings would never leave the premises during the entire process which we loved as well. We were given a timeframe of 7-10 days for completion and they had the amendments and had these 30+ year old rings looking brand new in 2 days time. Jennifer will be our go to for any jewelry work we may need and we highly recommend doing business with and trusting their team with...
Read moreMy husband and I are Duke alumni and were married in Duke Chapel in 1982. We had our first experience with Donald Haack Diamonds when we purchased my engagement and wedding ring. The time, knowledge, and personal interest that Mr. Haack himself shared with us at that appointment became one of the most memorable moments in our 40 years together. I did not know it at the time, but that would be the start of a relationship that my husband and I continued to value. Unfortunately, two years ago my husband passed away. He made it a priority to get back in touch with Donald Haack’s team because he wanted to purchase a piece of jewelry that each of our 3 daughters would remember him by. Again, the staff there guided him with his selections and also established a credit for me for future purchase of a guard for our wedding set. It has taken me two years to be ready to move forward with this (they never hassled me or imposed a time limit). Once again, I found Christina at Donald Haack to be patient and personally invested in helping me to make the right choice. If you are jewelry shopping, do yourself a favor and skip retail stores in malls and prominent national jewelers. You will never receive the same level of service and integrity as you will find at Donald...
Read more