I have lived in Chattanooga for over 57 years, and never have I experienced such rude treatment. Not only were my grandchildren treated with utter disrespect, but my daughter who tried to have a civil conversation regarding the matter with the retail staff was treated even worse. I witnessed her returning later to speak with the owner, Donovan, who disregarded her concern and showed sarcasm, arrogance and condescension to a woman who simply wanted to talk. He clearly has no proper manners, nor does he know how to effectively treat customers. He and his staff need to take courses in retail and hospitality, although given his personality, I’m not convinced they would be impactful. Do not shop here....
Read moreThis is a great gem. The manager gave my friends and I a tour through the shop and explained about the glass blowing artist whose work is displayed here. The artist is a fifth generation glass blower and he has a variety of pieces large and small throughout the shop. The children's section in the back has a small playing area and some cute gift for children. This is really nice spot to pick up souvenirs and gifts. There was so much to see; I will set aside more time next time to shop.
Btw, if you are a clearance shopper, there is a sale aisle just past the first display room to the right...
Read moreI'd give a 0/5 if I could. I walked in to this store, to be greeted by an older man and woman behind the counter who I'm assuming to be his wife. When I told them I was originally from California (he asked) the man flat out said I was only welcome if I was republican and they didn't want any liberal mess in their state. You'd do a whole lot better business keeping your politics out of your store if its truly meant for the general public. Very unprofessional and excluding, especially considering your located in the main tourist area...
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