Batteries Plus — Local services in Columbus

I wish I got the staffs name from Wednesday morning 8/14. The staff were very professional and friendly. I went thru the insurance I pay for through T-mobile whish is Assurant. I originally scheduled my repair at the Grove City location, the staff there were very professional and apologized that they didn't have my screen part. They searched for the Scarborough location for the part, and I rescheduled online. When I went there they were very nice but they needed my NEW claim number bc the last one was closed out. I called Assurant which almost made me pay a new deductible (which last repair obviously wasnt completed), I had to argue the obvious reason until they waived that. At this point, so much time went by I had to reschedule again. I return and they say the tech won't be in until noon but Assurant scheduled me at 9. Another tech decided to fix my phone anyway and they had it repaired quickly. I was very satisfied with Batteries Plus. Shame on Assurant for putting their business associates and customers through so much. If I wasn't a professional who tries to see things from all sides, I mightve blamed Batteries plus and gave them a bad review. Through all of the frustration Assurant puts them through, they were very patient and professional. Kudos to the staff at...

From the moment I called, to the moment I left, everyone was so helpful. My iPhone was RAN OVER BY A CAR. The screen was completely obliterated. Called the day before and talked with Sam at the Hilliard location, he was very helpful and actually recommended I go to the reynoldsburg location since It was closer to home (saved me a 30 min drive ). Then I called Cody at the reynoldsburg location, and he was equally just as helpful. He had me set up for a 3:30 appointment, but I ended up needing it done at 2:30. So I called and spoke with Nick, who told me that was fine and to come on in. I was warmly greeted with very friendly faces (with masks on, of course 😊). Nick was also the one who fixed my phone. He explained everything and all the risks. Made sure I knew what to expect from a bent frame. The whole time maintaining a professional output. I left with a fixed phone (I’m currently using it to write this review) and a smile. HIGHLY RECOMMEND!!!! If I leave my phone on the roof of my car and it end up getting ran over again, I will definitely be paying them another visit. Also, another gentleman that worked there tested my battery after I expressed concerns it might not be winter ready. He tested my battery, and assured me that I was good for winter 😊...

Five stars aren’t enough for this store! I recently purchased a vehicle from a dealership close to the store, and after a very frustrating experience, I left with a key fob that didn’t work. Unfortunately, the dealership told me to get the battery myself, which was why I contacted batteries plus via phone. I explained my situation, and Danny, (at store162), told me to go to his store and that he would help me out. I was very frustrated and felt defeated when I walked into the store, but I was quickly greeted by Danny, and that all changed. Danny went out of his way for me, and quickly replace the battery in my key fob and made sure that it worked properly.I cannot recommend batteries plus highly enough, and I will definitely be going back there with all of my future battery needs. Thank you batteries plus, and Danny for helping me and turning my very upsetting day into a great afternoon. Steer clear of the dealership, and take all of your business to...