Overall my experience working with Billy, the owner of Hampton Auto Detailing, was exceptional! He was super responsive and communicative, respectful and polite and also very intuitive! He worked very efficiently as well! If you want a nice and fast clean for your interior and exterior I highly recommend Billy! I learned some things about the top coat on my own car that I will put in my pocket for the future. Billy got the hardest part of my car cleaned and did it in an incredibly short amount of time! I have a German shepherd and a husky and their fur was everywhere after a few long roadtrips. And when I say everywhere, I mean EVERYWHERE. I was really looking forward to this detailing job, and I can confidently say that I am pleased with the service. There were a few details that were missed that I'll have to do myself, which is a little disappointing, but for the price I strongly believe it was a job well done. My rear view mirror and moon roof, headlights, corners of the windshield and around my rear license plate looked like they were missed entirely, or just not given as much attention as the rest of the car, but I seriously can't complain because he got nearly all the fur, except for on the ceiling, out. Major props to Billy for that. I would absolutely go back to Billy again in the future. Hopefully next time...
Read moreBilly Hampton Mobile Detailing does an excellent job with detailing, washing and waxing my car! He and his team come right to my driveway, on time and with a smile. Their prices are very reasonable, and they leave my car looking showroom-fresh every time.
I live right next-door to a building under construction, so my car gets very dusty and dirty and often gets specs of concrete dust (imagine that after the rain…), and Billy Hampton and his team get all that off and they even put my car cover back on for me when I’m not going to be driving the car for a while.
I like that Billy Hampton is very honest. Because I often don’t drive my car for days at a time (I sometimes work from home), it often stays as clean inside as it was from his last detailing. So, he occasionally won’t charge me for the interior work even though he still does it. That is excellent customer service.
You can choose from a pretty robust menu of services, and add à la carte options as you need them, like wheel cleaning, a light wax polish or a thorough hand wax, claying, etc. I usually alternate between a mini detail and every now and then a more thorough detail. Great...
Read moreI reached out to schedule an appointment for the detailing of my vehicle. I provided an address for where I would like to have the service performed. The person who runs the business not only called me 7 times back-to-back when we were texting, but they also asked invasive questions. If you are not washing my vehicle in my apartment bathtub, why do you need my apartment number? "do you live there or work there" why is that important? In a time when women are taken advantage of by service providers, the line of questions made me extremely uncomfortable. When I tried to explain that, the rebuttal was "I've been doing this for 20 years and never had any issues"
The entire experience was off-putting and I prefer texts so everything is in writing. Also, he said that he only takes cash. I canceled the appointment and went with a company that did not ask such invasive and...
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