Nail Day Lodo — Local services in Denver

If I could give no stars I would. I got a groupon for this place for two keratin mani-pedis for $68 total, awesome deal I thought! I was completely wrong. The actual service was pretty good. I received a great foot massage and what not but the friend that came with did not. Her lady obviously did not care about making my friend feel comfortable.

So this was a Friday afternoon, by Friday night every single one of my nails were chipping and cracking. By Saturday it was noticeable. I was unable to go back and complain until Tuesday and knew that it had been four days later but I have never had nail polish chip within 4 days regardless.

I went in first thing Tuesday morning to inform the woman that my polish had chipped and I was very unhappy and wanted to see what she could do for me. Well she LAUGHED IN MY FACE and told me it was a joke that I was even complaining. She claimed that if I wanted it to last more than two days I should have paid the extra money for the gel stuff. I was stunned and shocked. Never in my life have I ever been so insulted by someone who is supposed to give customer service. She offered to have the gentleman that painted my nails redo them and I informed her that I did not have the time and why would I want to encounter the same problem later today? She then laughed again. She laughed the entire time.

She was also very sore about the Groupon part of it. She kept repeating that I only paid $35 for my service, which was true, but still if you are offering the groupon you shouldn't half ass those services because you aren't making your full payment. The Groupons are supposed to encourage new business right? Well not here.

I would run away from this place quickly if you are debating going here. I have had several manicures in the past with OPI the last one lasting for over two weeks. I don't know why it chipped much less do I care any more. I am just so shocked...

I went here on a recommendation from someone I knew and was really disappointed. They rushed me in when I was happy to wait and made me feel like a huge inconvenience to them. There were a few other customers already in process, but it was a Saturday so I'd expected that.

The pedicure was quick and they did not trim or shape my nails, or exfoliate my feet. I did not see them sanitize any of the tools, and they didn't bring out a fresh set - at least not that I noticed.

The manicure was the worst part. I witnessed one tech telling another that she had incorrectly applied a customer's gel manicure, and the tech just shrugged like it didn't matter. Both seemed more interested in talking to each other and being on their cell phones than interacting with their customers.

The tech rushed my manicure, shaping my nails unevenly and not applying products correctly. She did not speak to or look at me, didn't smile, and otherwise made it clear I was not welcome. There were no other customers waiting for services at that point, and only myself and another customer wrapping up our services.

I asked for a shellac manicure, and they must have severely watered down their products or otherwise incorrectly applied the polish - it began to flake around my cuticle and chip after three days (shellac should last for two weeks), and when it did come off my nail it peeled off in even sheets, as if it hadn't properly adhered.

For the nearly $75 price tag for the combo mani-pedi, I would have expected much, much better service and a better end result. I will not be back, and I will never recommend a friend or...

WORST ever experience. I went to this nail salon based on all the positive reviews online. I'm new to town, and was in need of a man/pedi. The lady that did my nails was polite at first, but became increasingly angry with her fellow co-workers while doing my services and took it out on me. She was very rough, even after I expressed she was causing me pain. After my pedi, she rudely motioned me to a nail table and was again very rough. She cut me several times while cleaning up my cuticles. Then at the end, she got up from her chair and was gone for about 5 minutes. I wasn't sure if she was coming back, but she did finally, and was ranting about something in Vietnamese. She turned the curing light back on, roughly grabbed both of my wrists and jammed both hands under the light, causing a burn on my left pinky finger. After the light turned off, she roughly applied lotion to my hands and wiped them off with a SCALDING hot towel, then said "YOU DONE."

I tend to stay away from Asian nail places, based on their lack of sanitation, but wanted to give this place a chance, again, because of the reviews. They didn't clean my pedi chair or tub when I was done, and someone sat down moments after I got up and they ran the water for her without cleaning it. Disgusting.

I will never return to this place and I would caution anyone to STAY AWAY. I understand that people have bad days, but you don't take it out on paying customers, especially if your anger causes them pain and cuts. I am terrified of now getting an infection. I'd give NO stars if that...