Geek Squad — Local services in Dunwoody

A couple of weeks ago I purchased Microsoft 365, got home and could not link my current biz email to Outlook. I came back to get assistance and was blown off by Melate because she had an appointment. So she assigned Aaron who just clocked in to assist, but he was new and asked Brian for help who is the lead of both of them. Brian sent Aaron back to tell me he couldn't help because of my current email provider, he didn't bother to even come from the back to speak with me about my concern. I insisted Aaron ask him to come speak with me. He came grumpy saying they couldn't help. SMH how in the world are you the Geek Squad and can't switch a simple email! Spoke with the store manager Lindsey who just simply apologized and went on with her day. As a biz owner I just wanted help, will never purchase nor come back for help from this...

These guys were supposed to install a radio in my 4runner first the wrong part wad ordered so they wasted a entire appointment and my time. Then I came back and they installed the radio, but explained to me that my car was not giving enough voltage to turn the radio on. So i returned the radio and gave up on the idea. After i left i had a sound coming from my cars heater system, i came back and a guy took a look at it and tried to fix it but was not able to. Manager did not want to take responsibility for it. Also they cracked my dashboard piece that holds the radio. So my experience was a cracked piece in my interior, a sound when i turn my temperature above 70, and a wasted total of about 8 hours. Also they dont have a phone nunber to...

This company has been charging my account $620.99 for a subscription that never was order. They got a hold of my software account on my computer, later I found out that when I turn the software on, they were automatically notified. I have not been able to get rid of this people for 2 years. When you question their behavior, they respond irrationally by saying to FILL OUT A CANCELLATION FORM when there’s no other alternative but a phone number where people refuse to cancel it for you. 😡 I am going to write BBB and Consumer Complaint immediately and anyone else who needs to...