Designer Home Surplus — Local services in Farmers Branch

I was searching for a specific drop in cook top from Blue Star that was out of stock every where, Jeff was able to help me locate the item that even included an open-box discount! Jeff sent very clear photos of the item so I could feel confident in purchasing. He was knowledgeable and very helpful. Will order from Designer Home...

Poor. Called for Viking refrigerator repair. Associate asked if the appliance was purchased there. I have no idea, since I purchased the house from previous owner a year ago. Associate unable to give me name and contact information of an authorized repair organization.

Guess where I won't purchase an appliance from...

Sales guys seem to be sitting in some call-center. They have no clue about specifics of what is on their showroom floor or warehouse. When I asked about warranty about a floor model, he had no idea and couldn't even get up to look at the serial number for me so I could check with the...