I hate being that person to only leave a review for a negative experience but this one had to be shared. This is my local liquor store and I come here a decent amount. Normally the guys who work here are great - professional and pleasant. However, the other night when I came in there was a guy I hadn't seen before. He ID'd me for my purchase and as he was looking at my ID asked about my last name. We exchanged small talk and I left. I wasn't even out of the parking lot when I received a notification on Instagram that I had been added by someone named Jason Singh. I then received a message saying "Ciao Bella. I am Italian guy nice to meet you. we meet at store Folsom"...it was the guy who rang me up for my purchase! Not only is this extremely unprofessional - it is down right CREEPY. What other information did you memorize off of my ID?! And to find me so quickly after our interaction was just weird. The guy never asked for my number or social media in person - he just assumed I would want him to find me online and contact me unwarranted. Now I don't feel comfortable coming in here anymore and unfortunately have to tell my friends who also frequent this shop to not come here or if they do to bring a man with...
Read moreWish I could give it ZERO! The dude (I would refer to him in a worse way but trying my best to be civil) was absolutely the worst! I was trying to pick up an order for Postmates, it was accepted by my wife's account, however she was not feeling well so I said I would go inside and get the order. So with phone in hand went inside and informed him that I was here to pick up the order and it was for my wife. I had parked in front of the store and you can see my car from the window and I told him she was in the car to simply look out the window and see her. He demanded I go get either her or her I.D to prove it. I explained there was no reason as I have all the information he needs here yet he refused to allow me to pick up the order without complying to his demands. I have never had this happen before and felt incredibly offended that he would demands such a thing, when all he had to do was look out a window.
I sincerely hope that whomever he was, he learns common courtesy if he is faced with another scenario such as this, he has lost my...
Read moreThe people who work here are some of the most enjoyable customer service representative I have ever had the pleasure of dealing with both in personality and appearance exhibiting a professional yet friendly atmosphere of welcome unlike any other coffeehouse I've ever experienced including other Dutch Bros I've personally been to even in such troubling times as our great nation currently undergoes visiting this establishment is both comforting and inspires hope that we will make it through the...
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