Segcity Segway Galveston Tours — Local services in Galveston

We took the 2.5 hour Magical History tour of Galveston. My husband and I have both done Segway tours in other cities, and while we had a nice time, this one just didn't stack up. This was our boys first Segway tour, and they described it as "fun to ride the Segway, but the tour part wasn't great".

Our host seems like a super nice guy, but the tour itself was definitely lacking in any detail or real history. We got a lot of looking at old houses, but not much info about the history of the town. There were a few super interesting tidbits (serial killer, mafia?!) that I would have loved more detail about. The entire last 45 minutes or so was just driving along the seawall, with no history at all..

In addition, the communication device was just bad. If you were at the end of line (there were 9 of us) you couldn't hear the host at all. Our host did try to remedy the situation by getting us all together whenever he told a story, but at one point, he was explaining that we needed to line up two-by-two to get through a tight stoplight, and we couldn't hear any of the explanation. Thankfully, our boys, who were further up in the line could tell us what was happening or we could have had a safety concern.

Overall, the Segways were fun and it was a nice way to see the island, but there is definitely room for...

Unreasonable price for the quality of the tour. The facility was filthy, the guide didn't even come to the door to greet us or say hello, the toilet flush didn't work. A simple courtesy could have been to provide bottled water after charging 56 dollars to customers for one hour of random turns and twists. The bottles of water were additional charge and they were not even chilled. The helmets were not a good fit, I tried at least 4. That is unsafe for the rider. The guide barely providing any historical references during the tour. We had told that most of the ladies are older and have never done Segway before so we need more support. There was only one guide for 10 of us and no one was watching the people left behind. A lady fell very badly and had a concussion. The guide didn't immediately offer any help. He was just watching what was going on. They didn't even have a candy or something in the event such incidences happen. The tour itself was enjoyable to a certain extent but the above mentioned problems left me...

Not the best

First we were told to be there at 10 before the hour. Tyler didn’t show up until 5 after. There was a rather poor video but the actual instruction he gave us was only about 30 seconds.

We had all ridden Segways before but it had been 13 years for my son and 9 years for my husband and me. We should have had better instructions. The other times the instructions we got were significantly better.

Tyler was nice enough but it was only after my adult son took a bad tumble that he told us the way to stop fast you just make a motion like you are sitting down. Why weren’t we informed of this before? He also didn’t have a first aid kit( and why not? ).

Perhaps the other tour guides do a better job but I wasn’t impressed.

Update- son went to the doctor and he’s...