Le Papillon — Local services in Glendale

I really liked one of the tables and I am a senior managing ER nurse so, although expensive, I could afford it. That said, I was on my way to meet some coworkers at chicken place and had on my scrubs. I say that because I don't like going into ANY store where I feel I have to pull out my badge/credentials to allow an arrogant salesperson to decide if I am deemed worthy of any service (go to Beverly Hills for this type of attitude...hard pass). I parked on Harvard Street (rarely do this) and never noticed this store before (always park and walk around neighborhoods to discover the gems) but something caught my eye so, I went in. On the positive side, I love the merchandising and assortment of this store. The place is small but full of what seemed to be a plethora of unique and interesting pieces to add flavor to a room. Sadly, I was not able to peruse more than a few seconds because I was rather rudely approached by a woman that looked like she owned the place (?) telling me they were closed. Now, keep in mind it said they were closing at 7pm but I was there at around 6:50. Had she not essentially pressured me out the door, I was in the market to buy a few things and at very least would have noted to come back another time (I don't live far). I also think these are terrible hours for a Friday night (closing at 7pm) but c'est la vie. My advice is to not be so abrupt. Learn how to be hospitable to customers instead of barking at them. Do better and your ratings will get better. A lot of people romanticize owning a boutique store but forget that you can have a great location and product but the people inside are what makes the store and brings customers back. Lots of choices out there and people support (or not) with their...

Absolutely awful customer service! We’ve been there only once and we were treated so badly!! The staff is so unprofessional! We got a gift from our dear friend and wanted to exchange it. The staff was forcing us to act quickly and didn’t allow us enough time to chose the product we wanted to have. The staff there is EXTREMELY RUDE AND UNPROFESSIONAL!!! We were treated based on our appearance as the prices are not set and vary if you are wealthy or not. It depends how you look like, if you are wealthy or not. The prices are not set or written anywhere so it’s very hard to purchase something! NO ITEM WAS WITH THE PRICE TAG!! The price strictly depends on your appearance and wealth!! I WONT RECOMMEND ANYONE TO GO THERE!! Please do yourself a favor and...

The owner of this store is not only rude and pretentious but she also discriminates among her customers based on their status and wealth. pretty much if you are a brand new customer who walked in for the first time, you are in for some ill mannered surprise. When I asked a question about piece of jewelry, the owner proceeded to explain to my mother and I that she keeps her gold jewelry in a safe place, offensively implying that we are peasants, who neither own gold jewelry nor are capable of purchasing one. With this type of customer service, you will never get new clients. Well, the reviews below certainly speak for...