Very rude and unprofessional. There’s one gal that is always nice and pleasant, but the rest of the team needs some coaching on professionalism with the client.
My mom and sister went to return a dress and they gave them such a hard time. The dress hasn’t been worn outside of trying it on and they claimed the dress was worn and they didn’t even provide some type of credit. They assumed the tag was reattached. They asked for guidance on what to do and when the other gal came up she said, “Bro! You can tell it’s been worn” That attitude is awful.
We hope these employees get the training they need because this will slowly result in the lack of growth for the business as people will go to...
Read moreI tried the return a shirt that I HAD WORN and the first night it started to break. I took it back and they said they couldn’t take it because I had worn it but when I first went to get the shirt there was also another shirt on the table that was NOTICEABLE worn and it was also showing that it was breaking-the wire coming out of the bottom which was happening to...
Read moreThis is my go to store for literally every occasion. Yesterday, I went in to buy an outfit for Shakira’s concert last minute and Jessie, was literally the sweetest helped me find an outfit her customer service made my experience there over the top! ❤️❤️✨✨ THANK YOU SO MUCH JESSIE for all...
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