Aura Tie-Dye — Local services in Honesdale

Ordered 2 items, shipping notice said both shipped, only one received. Back and forth for 2.5 months asking for fair resolution. Told the shirt was coming. Never did. Told the order had been "fulfilled" but if I didn't receive the shirt, one would be sent. Never received a shirt. Told two different times, two different people would be investigating and would "reach out". No one ever did. Requested credit if the shirt could not be sent. To date no credit and/or no shirt received. I would not recommend this business for online purchase as they don't deliver. Due to the length of time it takes for a custom shirt, it's impossible to charge back the credit card transaction. In the end, payment made for nothing. UPDATE: I filed a complaint with the BBB. It's unclear whether Aura Tie-Dye had been contacted by them prior to reaching out. They did resolve the situation in a more than fair manner. I will try ordering from them again as we are big tie dye wearers and their work...

DO NOT BUY ANYTHING FROM THIS COMPANY. I bought a sheet set in early Oct for a Christmas present. I attempted over and over to contact the company via phone, email, and even went on Etsy (I bought directly from their website). NO ONE responded until January and said that they were having issues with their customer service dept. They refused to refund my money even if I returned the sheets. The product was finally received after Christmas-well over a month later than they state on their website it will take and they sent faded (nothing like the picture posted on their site) and the wrong size. I tried to dispute with my credit card and because a product was delivered they would not accept the dispute. So now I've spent over $300 for what appeared to be beautiful king sheets and I received RAG quality Queen tie dyed sheets. I am going to report them to the better business bureau. This company should be ashamed with the quality of product especially...

Danger!!!! I was not in the store for a whole minute before the proprietor started spouting misinformed and inaccurate facts about masks and needless use of them. I explained I was a nurse and tried to explain that they are needed to protect our vulnerable population until a vaccine can be readily available. I have no doubt he allows unmasked individuals of unknown COVID status to wonder around the store contaminating surfaces and clothes with fomites that can be taken home on the product. The stuff looked lovely but the sentiment is a danger to those who can not...