I was offered a complimentary ?facial, could I come back in 30 mins I was taken to a room out back and then it started, Benjamin came in He proceeded to rub cream in my face then used a hand held blue light , did a few strokes on the r side of my face, showed me , No difference , he then takes a photo without my permission and calls ‘the dr!, Dr look at this ,what a difference , I’ll take another photo when I’ve done the other side Girl on the other end says oh ok , , he says good bye dr , was talking to girl at the front of the shop , not a Dr I felt embarrassed for him , thinking I fell for that Tried to extort $10,000 , for some blue and red light , because I needed to do something for myself I said I was tired and wouldn’t be making any decisions, he became increasingly angry, I said I was feeling uncomfortable with him and he got angrier , was insisting I give him my card for him to take money , I declined He proceeded to finish the left side of my face , with 3 hard waves of this machine and then very roughly wiping cream from my face in such a harsh manner , I was intimidated , frightened as his anger and actions grew worse He then grabbed at my face , neck and arms and said how I needed a lot of work , he grabbed my hand placed it on his head and told me to pray for him as I have a cross around my neck, I was really feeling abused , went along with his abuse as I was frightened and was trying to act ok so I could get out of there, he kept standing over me and insulting me and speaking over the top of me , really aggressive when I wouldn’t pay $10,000 , he said give me your card and pay $5000 , use this machine as you really need it He said a lot of other rot as well , the increasing aggression and assault left me just wanting to get past him and out of there Another guy before hand , name starting with m , scammed $400 out of me with a cream that doesn’t work , hence the complimentary I had asked for cream for puffy eyes , was sold wrinkle cream Hence my eyes still puffy I reported all this to police who have had so many complaints, they said to keep myself safe and not go back in there They also show you a fake internet page When you look later , it shows they are not covered , in red , by business authorities The guy Benjamin was very overpowering, intimidating, aggressive, in a room on your own with him, standing over you , telling you basically you needed all the help you could get I was stunned most of this 40 minutes of this harassment and trying to extort money from a traveller who stated she was sleep deprived The police said I should have called 911 while I was there, I was too...
Read moreDO NOT let yourself get trapped by the super friendly Jakob and Adam from Oceane - Trésor Rare in Honolulu shop. After Jakob gave me skin treatment, he tried to convince me to buy the products and gave me 50% discount after I said I did not want to buy the product due to other expenses I had at that time. My big mistake was I ended up buying a big package of the product he introduced me. Within less than an hour after the treatment, my skin started to feel burnt, itchy and got swollen. I called him, sent him photo of my face with the allergic reactions. After backward and forward correspondences, he agreed to take back the products I purchased. We returned all products we bought from his shop on 22/12/2019. Jakob refused to issue the receipt from accepting the returned products but instead he asked my husband to sign a copy receipt of the product we purchased. Later, I realised he did it because the initial receipt wasn’t signed on the “refund policy” section, even he said it was only to allow him processing the refund money. Jakob promised the refund money will be processed within 5 days which was due on 31st December 2019, until now we couldn’t reach him. On the 8th January 2020, I received all returned products delivered back to my address. It made me so confused, what should I do with the products. Jakob knew that I had really bad skin allergic reaction to his product. I’ve been trying to call the shop as well as to call and text Jakob but no one answered the call. People may say at least I have the products back, but for me it is useless as I would never be able to use Oceane - Trésor Rare products without suffering allergic reaction. I mentioned to Jakob through his Whatsapp, I would rather use the money to help rebuilding the place for my unwell Mum from the recent...
Read moreThis is definitely a scam!!! I was told by Jakob Giovanni I would receive refills for 12 months. I purchased the products on March 10th and I took some products with me as well as my first month of products with me that day!! Jessica gave my credit card company false information and said Jakob mailed me my products on March 25th which was a lie!!!! He mailed me toner that he had failed to put in my bag!! They charged my credit card $386.42 for 3 different months and I shipped back the empty bottles that I was told to mail back!! And for some odd reason they keep coming back to me! Even aftcard!!!er he sent me a new address that they had moved to a different building supposedly 2 buildings down!! I had to file 3 different disputes against Vish (Tresor Rare) because they wasn't doing what they told me in March what they said they would do!! They keep charging my credit card and not sending me anything!! That's not only bad business it's fraudulent, misleading and a SCAM!!! I have had to file a police report, file a report with the BBB and also Federal Trade Commission. As well as a lawyer! I'm out $3,091.72 that's charged on my...
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