I got a massage here during my holiday. Our hotel spa was shut so we googled another option and came across Paradise Massages and they had good ratings.
Communication turnaround time was excellent from online booking to confirming the reservation. Warm and friendly welcome from the receptionist.
My therapist was great and listened to my specific needs especially since I had just run a 5K race (without prior training) and was feeling sore and needed a deep tissue massage. She adapted the pressure accordingly and it was a terrific treatment.
Location is super accessible in Waikiki, it was a 7 min walk from my hotel. I would definitely recommend it!
Only feedback: I feel the receptionist should have had a professional branded staff uniform instead her causal personal attire, and my treatment room was facing the city road so once the evening street performers started, their music overpowered the relaxing space music. It’s not a ‘luxury spa’ facility but the team and masseuses are very good.
I recently returned to Paradise Massages Waikiki & Spa, I visited 3 years ago and was just as satisfied then. Booking an appointment in person was incredibly easy, and the staff were kind and accommodating from the start. I opted for the 90-minute full-body massage with an additional 30 minutes of reflexology, and it was phenomenal—definitely one of the top 3 massages of my life! (I get massages every two months at home, so I was impressed by the quality here.)
Though the spa is located in the mall and has a modern minimalist design, rather than the typical luxury spa ambiance, it more than makes up for it with its cleanliness, friendly staff, and top-notch service. I was pleased to see the reception staff had upgraded their attire to suit the expectations one would have for a spa.
The consistency in my overall experience speaks volumes—I’ll definitely be back on my next...
Read moreCheck out all of my reviews and you’ll see that for over 95% of my reviews, I give a 5-star rating. I am also a google maps local guide now level 10, so I hope this helps others.
CONS | Extremely careful about protecting the business with detailed confirmations, detailed credit card info, 3 pages of forms you need to fill out, etc.
No bathroom inside the massage parlor. It’s near the elevator and it’s shared so you have to walk in a bathrobe mid-session to use it….Enough said.
CONSTRUCTION noise! I’m pretty sure the staff were trained to say they didn’t know anything about it as they were all wishy-washy about when it started and when it was going to stop. Fortunately, it was sporadic drilling noise but definitely enough to be more than bothersome.
On the 3 pages of detailed forms you have to fill out when you first arrive, I wrote that I have a coconut oil allergy, but unfortunately, the masseuse didn’t read it. So I ended up being extremely itchy after my massage and due to the need to change the sheets, wipe off my skin, etc., my massage was cut short by more than 10 minutes.
Hand & foot scrub. Not worth it.
The business covers itself so well by taking down all of your credit card information and charging you full price if you cannot make it, but they did not disclose the construction noise nor read the 3-pages of forms they had me fill out. Then what’s the point?
PROS | Staff was nice but again, probably not honest. Think they were told to NOT talk about the construction and be very unclear about when it started.
Facial was relaxing.
Massage was very good minus the...
Read moreI got out of this massage shop 1hr ago. My friend and I tried the special glow package B 2hr for $200. I purposely chose this package for scalp and body massage but my masseuse was like a trainee. All she does was RUBBING. I wrote on the paper/ assessment in the beginning that I wanted medium to deep pressure and verbally asked her to do a harder stroke but she did it for 1 minute and back to rubbing. I really wanted to get out of there after 10 minutes (not even wanted to get money back but hated to waste my time for nothing). I can’t believe this is $200 massage. I’ve been to good number of massage shops and getting a body massage once a week. Sad to say but this was the worst. Not sure about facial massage, but please avoid the body massage here. When it comes to massage, I’m a generous reviewer, but all I wanted to during the massage was getting...
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