This complaint is due to being religiously discriminated and the security staff Charles being rude and dismissive. Iâve never had an issue with any of the business at this property, this complaint is solely with the property management and parking staff personnel. Last night my family and I attended a private event at Rooftop Cinema where a friend had rented out the entire cinema for the evening. Before leaving the event my sister in law needed to breast feed in the car. We pulled into a parking spot away from the other cars so she can have some privacy. I decided to pray next to the car, for reference I am Muslim and we pray 5 times a day quietly to ourselves. Just need a small spot and about 5 minutes and thatâs all. My wife then prays and as she is doing so the security staff Charles comes up and rudely goes âwhatâs going on here are yâall going to the movies or whatâs this?â And I calmly stated we just came from the movies were just praying then leaving wonât be long. He then tells me that this isnât allowed, the property management doesnt allow that, and we need to leave. He then begins to start recording on his phone. I had to stop my wife, I took a card for the property manager, and then got ready to go.
I asked several times are you serious? We canât just take 5 minutes to pray right here after being customers at the movies? He had no words and just kept saying no this isnât allowed. No common sense no decency to have a conversation or...
   Read moreAlways love coming here for North Italia. On this trip parking in the garage I wasnât too pleased with the security. I get making sure people are safe, but I was not happy with the security guy on November 30th around 8:15pm when I arrived. I was only in my car for no more than a minute after parking when I saw someone standing in front of my car, telling ME that I CANT SIT in MY car because it doesnât âlook goodâ.. I was upset because I was texting and waiting for the people that I was meeting at the restaurant to see how far out they were. I didnât like that I had to explain what I was doing when I literally wasnât bothering anyone. I always joke about having fish bowl windows so even if he would have just taken his time to scope out the situation. The security guard would have been able to notice that I wasnât doing any wrong in now way after parking for less than a minute, I guess Iâll start texting and driving before I park in this...
   Read moreThe garage elevators have been out of service for more than a month, which is way too long. I frequently come here to eat at Ninfaâs and other restaurants. Last time I watched a woman in a wheelchair struggle as she had to use the vehicle ramp to come down from the second floor of the parking garage. I also have a baby and had to use the vehicle ramp today to bring him down from the second floor of the parking garage, which is unsafe. The garage elevators need to be fixed...
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