DIOR Houston River Oaks — Local services in Houston

What an AWFUL store experience. I've shopped at so many stores and this was probably my WORST Customer Service experience which sadly tarnishes the brand image incredibly. I took my sister to the store to get her a new belt for her birthday and then the staff wouldn't even let me touch the belt "because of my nails". I was taken aback and confused primarily because I was a paying customer and actually wanted to purchase the belt?? How is one supposed to purchase things without being able to touch/try it on?? Am I supposed to imagine it on her or something?? The store clerk was also incredibly rude. Always talked over us and was shoving his own opinions down our throat. The overall experience was so disgusting that we walked out because we felt so disrespected. Please train your staff about basic customer interaction and service because it eventually does affect the overall brand image. Left such a bad taste in my mouth that we decided to NEVER come back and shop from here....

I am very sad about what happened today at Dior. I am not a client but my sister has shopped here several times. I am a neighbor, and today I was passing by with my dog outside the store, and suddenly my dog noticed a tiger decoration inside the store and started barking. The bodyguard opened the door and yelled at me asking to leave the place! He also yelled my dog was loud. I was so offended. River Oaks district is a pet-friendly place where you can walk your dog. The majority of the stores are...

The store is nice, but the Asian girl working there is pretty rude. She literally yelled at us for trying parfumes there! We were doing Christmas shopping, and my friend wanted to buy parfume. But this girl was on top of us yelling to stop trying parfumes because she had an allergy to all these parfumes! She was screaming :" Enough! One parfume is enough! Stop spraying parfumes! Really? If she has an allergy, she should not work there or at least not standing right on top of us!...