I bought a groupon package for sants photography. The advertisement stated pictures could be any location within 20 miles of 77002. The location I picked is near my home, 19 miles from the provided zip code, i confirmed before purchasing, but he refused to honor the location. He kept insisting the location was too far for his work schedule regardless that it fits the advertised requirements and he refused to book me unless I came to his location. As a disabled veteran I needed to stay near my home which is why i purchased this groupon, for the ability to have him come to us. In addition, the groupon expires June 16, but he will "be out of town" all June. Why not make the groupon expire the end of may instead of misleading consumers! I dont have an issue with him having a busy schedule, I do have an issue for selling a service he can not/will not honor.
UPDATE: SANTS PHOTOGRAPHY CONTACTED ME AND OFFERED EXCELLENT CUSTOMER SERVICE. I have revised my rating based on the belief of a...
Read moreThis has been the best photography experience we have ever been apart of. Sants gave us a great price and the quality of both the photos and editing was remarkable. Furthermore, the turnover time was so quick. We only waited a few days for him to get back to us. In addition to being excellent quality photos, Sants made the photo shoot fun with his great sense of humor. He was very knowledgable about the industry standard and has great equipment. We will definitely be using him again when we have...
Read moreFrom the very beginning, Sant was absolutely fantastic. He was accomodating, he listened to the things I mentioned that were important to me, and was so patient with all the “poses”. I had specific pictures I wanted with my fiancé and he produced images that were even better than I had imagined. He captured the photos the exact way I had envisioned, and then some! I wish I could give him 10 stars on everything. We will definitely be hiring him again for the rest of our events. He...
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