Verizon — Local services in Hudson

I rarely offer reviews but in this instance it's inevitable. Recently I accompanied my 92 year old parent to the Verizon next to Lowe's near Hudson and Greenport. At issue was getting some assistance with her data plan. We were immediately taken into hand by BRIAN, an extremely professional, knowledgable and no nonesense Verizon employee. He patiently solved the problem taking all the time that was necessary, without any fuss or muss. When my parent decided, on the spot, to upgrade, Brian took care of that too, without any hard sell. I was so impressed by Brian's extreme competency and sincerity that I decided to drop my AT&T account and switch my family plan over to Verizon. Brian took care of that very efficiently, including making sure that my son in Atlanta expeditiously received and was able to immediately begin using his new phone. Brian is a credit to Verizon and I am confident that this young man will be a very successful person and a credit to any organization and endeavor with which he...

I honestly can’t say enough about the team at TCC. I have been going back to Luis and his team for YEARS! But last night Allison helped us, she was professional, friendly, and informative. We added a new line, did an upgrade, fix an issue with an Apple Watch that I have had for years. Switch one phone to another. Ported over the added line from another carrier. And when an issue with porting over the line came into play. She stayed after closing hours just so we didn’t leave with a temporary number. She kept up with all 4 phone transactions and watch repairs updating and syncing everything . Amazingly. They were my transactions and I was confused.

Oh and went over my bill and made sure it was the right plan and saved me money. And today who doesn’t love saving sone money.

She even checked in today to make sure everything was working and that we were happy.

So thank...

I can't say enough great things about the Verizon team, especially the district manager Luis D and the employees I worked with (Timmy and Sam). They displayed incredible professionalism, kindness, and patience throughout the entire process. I had an issue that took multiple days to resolve, and they remained supportive and diligent the entire time. They went above and beyond to ensure my problem was solved, making what could have been a stressful experience much easier.

In the process I was able to upgrade my plan, which will lower my monthly rates and get a new phone. They take the time to look over your account and give you the best option out there! I truly appreciate their hard work and dedication to customer satisfaction. Thank you, thank...