Gong cha Berlin-Hudson — Restaurant in Berlin

Love this place! The staff is really friendly and knowledgeable. They make an effort to remember customers and their regulars. I'm not a big fan of sweet drinks or tapioca but the popping pearls are like little exploding packets of flavor bombs exploding in your mouth. It's something worth going there over and over again for. They run specials all the time and seasonal offerings. My favorite server is Asia. She would always have a big smile on her face as I walk through the door before placing an order. She would remember my name and my drink which I find very refreshing. The manager there make me feel like I'm being served by family every time I walk in. Can't say enough good things about this place so I'm kind of confused about some of the negative reviews. I don't know if it's from disgruntled ex-employees or just your typical everyday negative...

Absolutely loved my experience here! From the moment I walked in, the service was top-notch. The staff was friendly, welcoming, and genuinely seemed to care about every customer. What stood out the most was the owner’s attentiveness — they went above and beyond to make sure everyone felt comfortable and satisfied.

You can tell this place is run with heart. The boba was fresh, perfectly chewy, and the drink flavors were spot on. It’s rare to find a spot where both the product and the service are exceptional, but this place nailed it.

Hands down one of the best boba experiences I’ve ever had — I’ll definitely be coming back and bringing friends! Highly...

I was super excited for this place to open (boba tea super fan). I’ve been about 6 times and 50% of the time they don’t have boba. Twice in the morning 30 min after opening they don’t have boba or they run out at around 5pm. I’ve given up trying at this point. Super shame when a business offering a product, fails to produce the product. Staff is super friendly, no complaints there but I’m not sure how they will stay in business when I have walked out so many times and have seen others...