20th Anniversary Ring
I have learned that the world revolves around relationships. Now I wonder why it has taken me so long to realize that jewelry purchases should be no different. Historically I have purchased jewelry through department stores but never again. I needed to get my wedding ring resized and had been looking for something for my wife to celebrate our 20th anniversary. Department stores would not resize my ring and Windsor Jewelry in downtown Indianapolis was recommended so I stopped in. Jeremy helped me resized my ring and spent several hours sitting with my wife and I, helping us look at rings, understanding our options, offered recommendations on what would work and what would not work for our life style, explain the different aspects of a diamonds, and worked with us on price. I was really amazed that aspects of a ring and diamond that I thought were important turned out not to be noticeable when you placed them next to other rings and diamonds, and aspects that I had never considered actually made a significant difference. You do not get that in a department store. I never would have thought that I would have been as pleased with what Jeremy helped us pick out. It was a great ring. I knew nothing about jewelry, and after that experience I have to say I could not have been happier with our purchase. Greg Bires, the owner, stopped by, talked to us for several minutes, thanked us for coming, and was incredibly pleasant, and at no time was there any pressure to buy. I have to mention, that we had our 9 and 11 year old with us. Anyone can imagine how incredibly exciting jewelry shopping is for children (sarcasm), but the staff gave them hot chocolate, candy, and Christmas ornaments to decorate which kept them occupied and was incredibly helpful. An outstanding experience, great job by Jeremy and the staff and I highly recommended that if you are in the market for new or custom jewelry that you include Windsor in your search. I now...
   Read moreI recently had the pleasure of working with Lindsey at Diamonds Direct Indianapolis, and I am compelled to share my exceptional experience. Lindsey went above and beyond to assist me in finding the perfect piece of jewelry – a stunning white gold and emerald necklace.
From the moment I walked into the store, Lindsey's warm and friendly demeanor made me feel welcome and at ease. She took the time to understand my preferences and guided me through the impressive selection of necklaces, providing valuable insights into the various designs and gemstone options available.
What truly set Lindsey apart was her genuine passion for her work and her commitment to ensuring customer satisfaction. She demonstrated an extensive knowledge of jewelry, particularly the intricacies of white gold and the unique qualities of emeralds. Her expertise made the decision-making process enjoyable and educational.
Lindsey's attention to detail and commitment to finding the perfect piece for me were evident throughout the entire shopping experience. She patiently answered all my questions, addressed any concerns I had, and ultimately helped me select a necklace that exceeded my expectations. Her professionalism and dedication to customer service were truly commendable.
The level of service I received from Lindsey at Diamonds Direct Indianapolis was exemplary, turning what could have been a routine shopping trip into a memorable and enjoyable experience. I highly recommend Lindsey to anyone in search of a knowledgeable, personable, and dedicated professional in the world of fine jewelry.
Thank you, Lindsey, for making my jewelry shopping experience at Diamonds Direct truly...
   Read moreOur experience with Jeremy and Windsor Jewelry has been nothing short of exceptional!
We initially approached Jeremy to help design our custom wedding bands, and we were blown away by his attention to detail and commitment to bringing our vision to life. He listened to our ideas, offering valuable insights and guidance throughout the whole design process. The end result was beyond our wildest dreams.
Windsor Jewelry also takes wonderful care of my grandmother's engagement ring, ensuring it remains as stunning as the day it was first worn. Their dedication to quality give me the peace of mind knowing that such an important heirloom is in capable hands. Every time we bring in the rings for cleaning, they make sure to check the prongs to ensure the stones are secure. I wouldn't trust anyone else with something so important.
In addition to their exceptional service with jewelry, Windsor Jewelry also helped us with a special request, a watch for the wedding. Their extensive collection of watches, coupled with their genuine desire to make our big day even more memorable, resulted in the perfect choice that matched our rings, and our vision perfectly. They also managed to keep it a surprise to me! They treat each customer like family, going the extra mile to ensure complete satisfaction.
If you're in search of a jeweler who combines exceptional craftsmanship with genuine care and attention to detail, look no further than Windsor Jewelry. They have exceeded our expectations in every way, and we cannot recommend them highly enough. We are absolutely...
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