Horrible experience! Do not ever go here! I made the mistake of getting my screen fixed here for my son’s iPhone 6s Plus. They quoted me a price that was $15 cheaper than another place and I went with them, thinking all places are the same. Boy, was I wrong. After picking up the phone, my son tried to use it and could not hear anyone on the other end through the earpiece. Only speaker was working. Also, the front facing camera stopped working. And the Touch ID no longer works. I called them about all this immediately and they claimed that all they did was fix the screen and they touched nothing else. They told me to bring it back so the technician can take a look at it. I brought it back 2 days later since I live out of town and they wasnted to charge me an additional $30 claiming that the parts were damaged. They are the ones that damaged the parts while fixing the screen. They kept saying all they did was fix the screen and nothing else that it must have been already damaged. I told them that my son was using his phone just fine beforehand and all this features worked. All those parts are connected to the screen and got damaged during the replacement. They charged me $15 additional at the end. My husband was the one who had taken it back and didn’t feel like arguing any more, but we really should not have paid anything at all. They are the ones who damaged the phone while replacing the screen. Furthermore, Touch ID still does not work. I googled it and it says it is due to using unauthorized or refurbished replacement products. Stay away from this place. They are so incompetent! Wish I would have read the...
Read moreDepends on who you talk to. There is one man who doesn't negotiate and instead laughs at you. I told the man that I was looking for a decent priced laptop and the best he could do was give me a 4 year old dirty laptop chromebook extremely small and blue for 223 dollars when you could buy one for 200 dollars brand new, I told him that make me a deal because I'm a frequent and I made crazy deals there before, he asked if I was Indian due to the color of my skin which I'm not Indian at all , and laughed at me for not having enough money to buy a laptop due to my personal life. On the other hand I have a good friend there who is very good sells men and persuades pretty good and sells me electronics amazingly, he sold me a xbox one for 100 dollars and sold me a dsi xl for 20 dollars. All appropriate prices for this store! I'm going to see my friend who negotiate with me, to see if he can sell me a used iPad at...
Read moreYou could be easily discouraged by the very negative reviews here but pay attention— most critical ratings are from 5 to 9 yrs ago.
I brought in my flip5 because I did not trust anywhere else in Jersey to be able to handle samsung flips. Had a terrible experience in MLK and they did a horrible job, but here was amazing service.
They worked around my busy schedule, allowed me to pay very well in advance and let me bring my phone when I was able to. Repair was so fast that I went to grab a bite with a friend, came back and it was done.
My only little concern is that they glued my cover screen wrong on my Flip and it lifted a little, but I literally glued it down myself and it's fine lol.
I cannot seriously recommend this place enough— they matched the best price I found online and even offered me extra services to ensure I would get the best quality phone...
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