Downtown Pharmacy — Local services in Jersey City

This review is specific to pharmacy as aspect of the store. If you have any sort of issue with your prescription (i.e the doctor sends it over electronically and it is not showing up in their system even after several days) my recommendation is not to call and check on it. They are extremely rude and impatient over the phone. After working with the doctor’s office and having them continue to resend the prescription daily, I would call every other day to see if it was receive. No matter who I talked to, they were always very curt, uninterested and impatient. You could tell that they could careless if I received this prescription (to help with symptoms due to a brain and ovarian tumors) or not. I had to beg someone over the phone today to even give me alternative ways to have the doctor’s office to send the prescription other than electronically so that I could actually receive the prescription. She acted as though it was obvious, even though you can’t get that information via the website. These interactions have been very disappointing and disheartening. I have shopped at this place since...

Dismissive, Racist and Poor Customer Service from the Pharmacist. This is the 4th time I've approached​ ​the Pharmacist within the store, and all 4 times they've been unhelpful and unfriendly. This last occurrence​ was the worst I've experienced. I went in to purchase another packet of an Over The Counter product I was sold just 4 weeks prior. An inexpensive product that I don't require a prescription for. The Chinese Dr / Pharmacist starts interrogating​ me, asking personal questions in front​ of other customers, that I didn't feel comfortable sharing publicly. He isn't my Dr, I don't require a prescription for this product. Yet, I was made to feel terrible, he then refuses to sell it to me. I feel their attitude to black customers needs to be addressed. Interestingly, my partner (who is white / Caucasian​), goes to the same Pharmacist​ and is sold that 'same product'...

Convenient store if you live in the surrounding apartments, as the name denotes it has a pharmacy, it also has groceries too, with a lot of healthy options especially for children.

Where it goes downhill for me though is, if you are BLACK, beware, some of the male staff (to help you point them out - the ones wearing glasses and dark hair) usually decide to follow you around the store "discreetly", all of a sudden they need to stack shelves near you, or decide to check expiry dates on products where you just happen to be standing. I have observed this on way toooooo many occasions for it to be a coincidence, and a few times stopped myself from actually confronting them.

But listen to this, the beauty of it, i have seen two white people on different occasions do a bit of shoplifting, but hey maybe you should have been keeping your...