Saint Luke's Hospital Plaza OB-GYN Clinic — Local services in Kansas City

I was in the office in January.

Dr. Lee ordered a “newer” ($800) test that I did not consent to nor did I request. I was not made aware that there was a more affordable option until I called Lab Corp and asked why this test was ordered. They informed me that there was not any indication they could see for this test being ordered.

The front desk read my medical record to me. I informed them that my chief complaint was not listed correctly. They replied “Dr. Lee would not have noted it if you did not say it.”

This morning, At 8 o’clock AM, I called the office the first time. It is now 11:40 AM. I have spent over 3 hours on the phone with this office, my insurance company, and Lab Corp. I am still waiting for an answer to my question of why this test was ordered without my permission. Whitney who works at the front desk called me “rude” when I asked for a call back time. Disappointing experience overall as I was just hoping to complete routine testing. I was not treated at this office. I was not helped at...

I am reaching out regarding an ongoing issue with my birth control refill. My prescription is typically refilled every Tuesday, so I called your office on Monday to confirm. I then went to pick it up at Walgreens a day early, but they informed me there was no release for the refill. I called your office, and a nurse texted me stating that the refill had been completed. However, when I returned to Walgreens yesterday, they still had no record of the release. This is extremely frustrating because consistent access to birth control is crucial for maintaining hormonal balance. Mistakes like this can negatively impact a person’s health, and it is concerning that proper care and attention were not given to ensure the medication was available on time. Please take this issue seriously and ensure that refills are properly processed in the future. Have already been at my pharmacy 3 days this week and return home empty handed. Please take pride in...

I cannot say enough good things about this OBGYN office. As a patient (with Dr. Moore) and colleague at the hospital they deliver at, I have seen all sides of these providers from the bedside to clinic visits. They are attentive, responsive, compassionate, and beyond knowledgeable and really take the patients best interest to heart. We are expecting our first child this year and even though I work where I do, I still know nothing about prenatal care, and this practice has helped guide me and kept my nerves at ease through the pregnancy. I highly recommend them to anyone and everyone seeking to establish care in the KC area or looking to make a switch. The office staff is also just as friendly and attentive to any needs or issues they may need from you as a patient and vice versa. Definitely give them a call to get all your OBGYN needs...