Outlet Store — Local services in Ketchikan

Had a sign outside that said free pendant with restrictions, I attempted to get the heavy-set man’s attention behind the jewelry counter but he was too busy playing on his phone to notice at first, after getting his attention I asked how to get the free pendant. To which he rudely responded “get an adult to come in with you and try on a piece of jewelry”. I am 23 years old, once I informed him of that he just demanded “well try something on” I was frustrated enough at the complete lack of customer service and people skills I decided to leave and take my business somewhere it’s...

Mixed service in the store. One bad seed rots the tree. A young female cashier had the foulest attitude while serving my family during our visit to Kechikan. Despite spending approx. USD60 in the souvenir shop, the cashier refused to help to change small coins 🪙. Stating the shop "policy" prevented her from doing so. When we were also unable to identify which American coins were suitable to meet the desired amount, she refused to help identify the coins, then grumbled when we were struggling to identify...

The stickers on their windows that we can see from the cruise ship are misleading. They said they have donuts so I told my 4 year old that he got donuts for breakfast. We get all the way down there and they didn't even know if they had donuts and they didn't. We walked to a local coffee shop/bakery and had some yummy treats. They weren't concerned that their windows were misleading and messed up...