Avenue, Liz Stricker Salon — Local services in Key West

Low quality, high priced and thievery.all of these stylists wear fake pre-colored hair. Had my hair highlighted 3 times. I almost didn’t go back after the first appointment. Upon leaving the first appointment, I remembered that I left my sunglasses behind In a specific cubby behind the mirror. I called the salon and told the stylist this but was told numerous times my sunglasses were nowhere to be found. I knew I left them and my gut feeling was telling me my sunglasses were stolen by the stylist, But I didn’t want to assume. Upon showing up for my second appointment, I was telling one of the other Hair Stylists at the desk about my sunglasses and how it was very hard to find a pair on eBay because they do not make them anymore. Then the Stylist that had been working with me Confessed to taking my sunglasses home and made up a story about how she thought they belonged to another client who left on a cruise ship. I don’t know why she would have took them home. Usually places have a lost and found bin. Why didn’t she call the client that left on a cruise ship? when I got them back there was makeup on them that I do not wear, and they were in a new case. I let all that go and had her do my hair again!

I was paying close to or over $1000 each time for a full highlight and cut. These pics are from the last long appointment. The color is always off, the cut was horrible. This was it! It doesn’t even look good blowdried. To make matters worse, I called to tell the salon I’d like to make an appointment to get my hair highlighted more and that my haircut was not seeming right as well. They said my stylist was no longer working there. So I made an appointment with the other stylist (Lydia) for another haircut. I was late for my appointment(my fault!) so we didn’t have as much time and I told her I will leave with my hair wet to save time. She cut my bangs a bit and said the back of my hair was cut uneven to which she said she fixed. I also Told her to put a few long layers in. I did pay around $70 + a 15$ tip for that second fix it haircut. Now my hair cut is uneven and just not right according to my new cosmologist thats fixing it. I notice the layers Lydia cut are very disconnected. Before and after coming soon.

I talked to the manager/owner and she didn’t even want to look at my hair. I’ve worked in salons my whole life, this is just the type of place that will not make right what their employees do wrong. I never asked for money in fact I’ve been so nice and offered to pay for my hair to be fixed by the owner or another stylist.

Update : I found someone named Lily in Marathon. She does a wonderful job and fixed my hair in one visit. It doesn’t take her 10 hours to attempt at highlighting my full head. I usually pay around $500 and I’ve been to her three times so far. I’ve included a before and after photo of my hair. Also id like to reply to the owner. Your employee did in fact, take my sunglasses home for over a month and wore them. She out of fear gave them back to me. It was easy to see. Why would you take a lost and found item home? Think about it. You just made yourself look horrible by trying to stick up for her wrongdoing. Also talking about me talking about being vegan and all these other things is really shameful of you. I know I said nothing wrong. You must have something against vegans maybe? Ir people proudly being who they are. I encourage you to be real instead of fake and let people know if their conversations are making you feel uncomfortable at least before bringing it up when you’re upset while discussing something unrelate. It’s important to be upfront and honest, not fake. also, did you see the photos of my hair? Do you think I ever wanted to sit in the salon for 10 hours? That’s what your stylist wanted to do. I was the one who offered for her to do the bottom half one day in the top half the other. You are just being dishonest. And yes, I was talking about child abuse. It’s a very important topic… I don’t see the issue. But while we are here feeding your baby processed junk is...

This is my first less than optimal review because I just don’t like writing negative reviews but I had mixed feelings about my experience at Liz Strickler salon. I’ll start with the positives…I liked the convenience of being able to book online and their availability was great given the short notice. Their services are clearly explained on their website; I picked the Root retouch (color only) $75 which does not include a cut and/or blow dry. I received a text that my appointment was being reviewed and the next day a confirmation that my appointment was accepted and also confirming the service was strictly root color only. To book the appointment I had to provide my credit card number and the total amount was for the $75 service. The next morning I was walking to my appointment and realized I didn’t have my credit card with me so I called the salon and they informed me that unfortunately they don’t have access to the payment information I entered and they don’t accept Apple Pay. It was my mistake to walk out without my wallet so I said no problem, I’ll grab it and see you at 11. Lydia was my colorist and she was very pleasant and kind, made some small talk, the usual. I had provided her with the formula from my local colorist. Originally, I’ve gotten the regular root color (not express) using this same formula so this time when Lydia said it would just be 15 minutes, I thought she might have given me the express option. When it was time to pay, I noticed the total was $90 and I questioned it; Lydia said the formula I provided was for express color and that’s why the price difference. I decided not to make a big deal over $15 and tipped 20%. When I went home, I started blow drying my hair and noticed that some grey was not covered. Again not really wanting to make it an issue, I thought it was just a couple of spots but as I kept going and finished 30 minutes later, I noticed other areas. I called the salon and explained the situation. Lydia offered to see me on her day off (Monday at 11) or see me that same day. I decided to just get it done so she wouldn’t have to come in on her day off just for me. So I walked back to the salon which is a good 20 minutes there and back, plus I had already spent 30 minutes blow drying my hair and I wasn’t going to ask her to do it for me even though it was her mistake. The issue I had was that at no point was there an apology for the inconvenience. I canceled plans to be able to try this again and it just seemed like I was inconveniencing the colorist. I was talking to her and she didn’t acknowledge what I was saying and it was uncomfortable. I ended up apologizing and thanking her instead, actually. She asked if I wanted to check but I just wanted to be done with it and that’s not the experience I want to have when I get...

When I moved to Key West 15+ years ago, I drove to Ft. Lauderdale every 6-8 weeks to get my hair done, convinced no one here could do a proper blonde color/highlight and a fresh style...until I met Liz. I've been a loyal client now for around 10 years, she is truly THE BEST...and so much fun when you are sitting in her chair! She travels to classes to ensure her skills are up-to-date and cutting edge (pun intended), and exclusively uses Oribe. I used to be a skeptic of high-priced products, but I can attest that these products absolutely make a difference--my hair has never been healthier. If I ever left Key West, I would make the drive to see Liz--I couldn't get a better cut, a better color, or a better time...