It was a bad experience,I was looking for some medicine for my dog,I didn't find what I was looking for I went to look for other stuff but I notice one of the employees follow me to the aisle where I was and she look at me paying attention in my pockets probably thinking that I had taking something then she left then I noticed another employees pretending being doing something and also looking at me so I continued to look for other merchandise finally I got what I needed headed to the cashier and she was talking to other people then I notice I guy who turned out he was the manager come out the office and he also starred at me so I put my stuff at the register waiting for somebody to come so I could pay when this other girl came to the door there were people outside that couldn't get in because they had looked the doors and she unlocked them then she came to the register and she looked at me strangely so I asked her you looked the doors,you thought I was stealing and she said yes I couldn't believed it I told her you guys are profiling and you looked the doors thinking I was going to leave without paying and she said yes again to me how bold was that answer so I paid and told them that was wrong and they couldn't be assuming things and profiling people I paid and I left very...
Read moreEmployees were rude and we bought an Oscar from a tank that had another Oscar in it that was clearly sufforing from rot. We didnt listen to our intuition and bought the other seemingly healthy Oscar. Upon getting the Oscar home we noticed it had a white spot on one of its eyes, and it lays is lying down on the bottom of the tank. I blame ourselves for this as much ad the rude snd incomptetent staff. The lady even took water from another tank when bagging our sick Oscar. This method only introduces a larger chance of disease snd parasite infection. The staff needs an education in manners and knowledge. We usually shop at Petsmart on the other side of the shopping center as their customer service and fish are worlds apart. We will never shop at Petco again and we wonder how they have stayed in business with Petsmart giving competition that are night and day apart. Petcos employees and tank conditions are a joke at best. Dont say you haven't been warned if you buy fish from this store knowing that Petsmart is leaps and bounds above...
Read moreSaltwater specialist is very knowledgeable and you know he cares for the aquatic department.Now for the manager, she is extremely rude and a embarrassment to have for a company. I went to buy pe mysis from the frozen fridge which is 3 dollars over priced than any competitor but of all of that all 6 packages were from November 2015 and it is now November of 2017. WOW RIGHT. Wait it's better as I take a picture the manager snatches the product from my hands. Saddest part is that the manager blamed the saltwater specialist so I left and asked for her store I'd and she then told me that she will call the police for harassment I audio and video recorded the interaction as well as the call I made off my cellular phone and reported it to a petco represenitive from their corporate office. Horrible Horrible Horrible to put the blame on a employee. Wait and she tells me after snatching the product out of my hands she is...
Read more