The Red Kat Vintage — Local services in Las Vegas

My cousin and myself went In this store to look for clothes from the 70s we noticed a blonde hair lady standing there not one time did she say hello do you guys need any help but we noticed people of her color walk in and she went out her way to Speak to them and to let them know that she also had another room in the back. We look each other and said that’s crazy. We walk around a little bit I even went and stood around her area just to see if she would say anything to me and she didn’t even look my way. I guess she didn’t need our money. We left her store . But I would like to thank you for being that way to us . You made us Google another store that had the most outstanding customer service . And didn’t make us feel like something was wrong with us because We...

I've been here twice since moving to the arts district and I really want to like it because they have so much cool stuff, BUT, the customer service is abysmal. Both times i've gone in the person working (1st time blond girl 2nd middle age man) has been at the counter on their phone and barely looked up. No acknowledgement, no help. The girl was playing some heavy music too and that does not make me want to shop, it makes me want to leave in a hurry. I don't know how there are so many positive reviews unless the service is just that massively inconsistent. 2 stars for customer service plus one for actually finding something...

They are located in the Arts district area and have a great selection of clothes, shoes and accessories. Their prices range from very affordable to a bit high depending on the item. The staff that day were cheerful and very helpful. It was pretty quiet on the day I went... so don't miss out on visiting this place if you love resale. The store was clean and very well organized. One of the items I bought had to be dry-cleaned but it was well worth it. Just a reminder to always check your resale items thoroughly before you leave...