My boyfriend and I walked in and there was a girl and guy working and they were sitting on the cash register counter and were both GLUED to their phones. They didn't look up once and greet us, the whole time I was browsing they were still glued to their phones and clueless of everything going on around them. When I approached the girl and asked her for a dressing room she said "there should be one open, if not come and grab me and I'll open one" instead of just taking me to them and making sure one was available. I still bought the shorts because they were super cute but I HIGHLY suggest not going to the Pac Sun at Layton Hills Mall, go to any other location. They lacked EVERYTHING in customer service. Very...
Ā Ā Ā Read moreHorrible customer service. Two associates were folding clothes and talking about their boyfriends and never even acknowledged us. Had to āinterruptā their conversation to ask for a fitting room. Came out to ask a question and another associate had joined the conversation, so I couldnāt find anyone to ask. I didnāt want to interrupt them again. Apparently their personal conversations are much more important than doing their job and being available for customers. No wonder retail is dying. If you take the time to visit a store, you expect some kind of service, not to be completely ignored. Will spend our...
Ā Ā Ā Read moreIf I could give a -1 I would. The absolute worst shopping experience ever! My daughter and I stopped in yesterday to shop and not once did the employee which was only one at the time acknowledge that we were there or needed a dressing room. My daughter had to go under the door to try something on. But the worst part of all was that there was a man in there that made our visit extremely uncomfortable and your employee never said a word to him or ask him to leave. So we did! I will never go back and will be trying to get a hold of corporate also. I hope...
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