My husband worked closely with Dino to make a custom wedding band for me. My husband wanted me to have an eternity band as a wedding band and - call me crazy - I was not thrilled. I personally find eternity bands to be impractical. Also, my engagement ring has prong settings, so I figured that having matching prong settings on an eternity band would be uncomfortable because I would feel the prongs between my fingers. My concerns were affirmed when I tried on eternity bands at the store where my husband purchased my engagement ring. So, my husband set out to find an eternity band that could be worn with my engagement ring and hopefully be comfortable.
My husband found a few online jewelry companies who could custom-make the band, but he wasn't satisfied with any of them for different reasons. One company (Lauren B.) would not provide a warranty on the custom band. Another company said it could do a bezel set eternity band with emerald cut diamonds, but the mock-up design that they sent my husband showed the metal on the band to be super thick. My engagement ring has very little metal (platinum) showing, so I didn't think the two rings would go together. When my husband asked that company if they could make the platinum on the eternity band thinner, they said no because, given the total carat weight that my husband wanted for my wedding band, the metal had to be thick enough to support all of that weight and keep the diamonds secure. That made sense to me, but aesthetically, having a bezel set eternity band with thick metal surrounding each diamond would not work when stacked flush against my engagement ring. I know that sounds nit-picky, but shrugs
Enter Diamond Mansion. My husband found them as a pop-up online! Having not heard of Diamond Mansion before, my husband was initially skeptical. But he read their glowing reviews and saw that they have an existing storefront in the jewelry district in LA (we live in the SF Bay Area). My husband started texting with Dino at Diamond Mansion and eventually had several phone calls with Dino. Based only on photos of my engagement ring, confirmation of my ring size, and my husband's specifications for my wedding band, Dino sent my husband a mock-up photo of the design and it looked great. Because I wanted my wedding band to sit flush to my engagement ring, Dino offered to create and send a free CAD of the eternity band (made in silver) to our house, so that I could try it on before beginning production on the actual platinum band! I received the CAD about a week later. The day that I received it, I confirmed that it was a perfect fit when stacked with my engagement ring and my husband ordered the custom band that same day. It took less than two weeks to make, and we chose to go to LA to pick it up, in person. We met Dino there; he's super nice!
After we picked it up and returned home, I had the wedding band appraised by the reputable and well-reviewed appraiser here in the Bay Area who had previously appraised my engagement ring for insurance purposes. My eternity band from Diamond Mansion was everything that my husband had paid for, and then some. He custom ordered a platinum eternity band [3.7 mm in width] with 3 carats of natural emerald cut diamonds (color F-G and clarity VS1) in a thin bezel setting. He got all of that, except the appraiser confirmed that the band actually has 3.5 carats of diamonds, not 3.0 carats! She also remarked that the craftsmanship on my wedding band is exquisite, and that she would recommend Diamond Mansion to her LA-based clients who want referrals for a custom jeweler. I'm absolutely thrilled. And, the eternity band is super comfortable (yay!!). I wear it stacked with my engagement ring, separately on my right hand, or by itself on my left hand. It is divine.
I have attached photos of my wedding band (taken by the jewelry appraiser), as well as a photo of my wedding band and engagement band, stacked together. Get your custom rings at Diamond Mansion. They do...
Read moreThe folks at Diamond Mansion treated me like their best customer! My fiancé and I were reluctant to purchase an engagement ring online because it is hard to comprehend what you are getting. But Diamond Mansion does a phenomenal job publishing pristine videos of the diamonds, providing every detail upfront. I searched and searched their online inventory until I picked out two stones of similar quality that I thought I might like. I had {lots} of questions, so at this point, I called and spoke with a wonderfully patient woman named Chris. She took the time to compare the diamonds with me and kindly and patiently answered my questions. It felt like she was putting the same care and attention into us buying the diamond as if she was buying it for herself. I was leaning towards the less expensive diamond due to the way the facets were cut (pear), and she took the time to understand what I was looking at and agreed that I would be happier with the less expensive choice. No pressure. Just honest, genuine, caring advice. Once we purchased the diamond, I got to work with the sweetest and most detail-oriented person, Dino. He took the time to understand exactly what I was looking for in a setting, double-checked every aspect, sent me videos of potential options, discussed the pros and cons of each, and shared in my joy when I made my decision. We felt like truly valued customers each step of the way, even though we didn't have a huge budget. I can't express my gratitude for how well we were treated and how perfectly the ring was constructed. The quality far outweighs any jewelry store we visited while shopping around, including some big-name "blue box" stores. This piece will travel with me through the thick and thin of our marriage and is made to stand the test of time. After receiving my ring less than 24 hours after it shipped, I am beyond thrilled with how it turned out. The ring feels incredible, and the sparkle is astounding! The jeweler who crafted the band and setting is extremely talented and puts their heart and soul into their creations. As we go through our marriage and add to this ring, Diamond Mansion will be the only place we shop. To everyone at Diamond Mansion: from the bottom of my...
Read moreI cannot say enough to my positive experience with Diamond Mansion and the service I received from Dino. I was on a tight deadline being I was hoping to purchase an eternity ring for my wife for Christmas. I knew what I wanted and had tried locally here in Texas to achieve my goal. I wasn't getting anywhere and had reached out to a jeweler in Florida who was trying to help but his offer was falling short of my expectations. As I searched around I happened upon the Diamond Mansion website. I couldn't believe all the highly rated reviews. Although skeptical I gave them a call and was assisted by Dino. He spent at least a half hour on the phone with me guiding me on the services of the Diamond Mansion. While we were speaking he was texting me pictures and videos of options he could create. I was grateful for his assistance and insight, thanked him and told him I was going to sleep on it being it was a significant investment. The next morning 12/15/22 I placed my order via their website with expectations of having the ring delivered before Christmas. Dino wrote back to me within hours to confirm the order, set further expectations and assured me I would have the ring before Christmas. His exact words were "We will do whatever it takes to deliver you this ring before Christmas". Dino and the Diamond Mansion did not disappoint as it was next day shipped on Thursday 12/22/22 and I received it the next day on Friday 12/23/22 just in time for Christmas!! The ring came out exceeding my expectations. Most importantly on Christmas Day when I presented it to my wife I could not have asked for a better day. She is still skipping around admiring her ring! I am a fan and highly recommend Dino and the Diamond Mansion. You have nothing to loose as ALL their items come with a 30-day risk free return policy, meaning, if for any reason you don't like how it turned out, they will process a replacement or a FULL refund, no restocking fees. These guys are confident with a policy like that but they can be because...
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