Walgreens — Local services in Manhattan

I purchased some items on April 22nd and took one of the items back on the 23rd. I asked the cashier if she needed my card for the refund and she said she did not. I actually didn't think to check because I knew it would take some time to get my money back in my account. The night of May 4th I was going through my transactions and notice that my refund was never issued. It showed the three transactions but nothing showing my refund. On April 5th which is today I called my bank to verify before calling Walgreens just in case I overlooked something. The bank confirmed that no refund was issued. I then called Walgreens and was transferred to the person in charge and I stated my issue. I was told by the first person that they would probably have to look up my transaction to see and then will have to fix it. I thought so too because I had another establishment do this to issue a refund when I lost my receipt.The person in charge said I would have to call customer service but unfortunately the number given to me was not a working number. I was able to look it up online and spoke with someone who said it would be another 2 days at the latest for someone to contact me. This was annoying especially when I trusted this big establishment to do what was expected. It has now been 12 days not including the 2 days for someone to contact me. I definitely won't be going back to this location again. I didn't want to mention names but maybe this would prevent the same from happening to...

The Walgreens service I do not recommend at all is the FedEx drop off. I had sold a jacket online, but it occurred after FedEx had closed. I found this option at Walgreens where packages are dropped off and FedEx picks them up. Perfect! Two weekdays go by and I don't see a tracking update and neither does the customer. I drive to the store to ask an associate about the package, driver's license and tracking number in hand. She is not familiar with the FedEx program at all. She looks around and finds my package in a metal cabinet and tells me the people there don't always know what they are doing. At this point, I tell her I want to take the package directly to FedEx myself because this is taking too long for the customer. She was reluctant to let me take my package. After explaining the situation several times, she finally said she has to scan it first. On the way to FedEx, I thought all was well until I got an incredibly angry message from the customer saying they are going to report me because I am trying to scam them. Turns out, when the Walgreens employee scanned the package, the Fedex tracking automatically said it was delivered, but to my zip code! Luckily, FedEx updated the tracking later that evening, but the Walgreen's poor customer service and lack of knowledge of their own FedEx drop off program almost caused me to...

OMG Slow I tell you Yesterday went to Walgreens to pick up my Daughter prescription,get to the window the pharmacist say oh it be about 15 minutes I said ok I left Walgreens to take my daughter home she just had oral surgery.so while they’re getting the medication together i I was getting my daughter together at it took me about 25 to 30 minutes to get her situated.so I drove back to Walgreens the same woman stated that it isn’t ready She said that I left yes I did leave but I also said ok when she said 15 minutes, so what the problem and they still haven’t gotten her medicine together so it took another 10 minutes-to get it together so I stated that I stay right here at the pharmacy and the other Pharmacist tells me I have to park in the parking Lott but no others there cars behind me…See this bothers me they call you and leave messages for you to come and pick your medicine...