Upon first entering Mattress Depot USA we met Jason B. and then Jason W. My brother was looking for something more plush and me more firm to help my back pain. I prefer the plush feel but my back pain was greatly relieved by a more firm mattress. So they showed us each beds to suit our individual needs. After trying out many different types of beds, makes, ideas, possibilities and adjustable frames... I learned a lot that day. I returned by myself and tried my favorite beds again. I was not rushed and felt like I could take my time making such an important decision. Some time went by and I returned a third time to make a purchase. I was very impressed by how much Jason W was trying to help me get the most for my dollar and upgrade me into a better bed/frame. Ended up buying an adjustable frame that I absolutely love with a much better mattress that I don’t think I would’ve had without Jason W and his $ magic. When I first got the mattress it was a much firmer than the one in the store. After a quick call to Jason W he reassured me that it’s just a brand new bed and it needs to be broken in. He gave me some suggestions and to give it some time and if you don’t like it let us know..we will find you something else. Well after a month has gone by I can tell you I absolutely love this bed. I was supposed to be getting the demo bed for the price he quoted me but he surprised me with a brand new one when it was delivered and what a nice thing to do. I am one very happy sleeper. Thanks to the mattress experts at Smokey Point...
Read moreIt's worth it to pay full price elsewhere. Store reminds me of a used car lot. They wheel and deal, give a set of prices and assure you of the "120 Day Worry Free Guarantee". It all sounds great until you try to cash in on it. Those great prices they quoted you on the other mattress sets? Gone. "Oh we can't offer discounts if you're doing an exchange. You have to pay list price. Company policy." But they don't tell you this at the time of purchase nor is it stated or written anywhere. Yup, get you into a "factory second that is a good as new" that turns out to be crap then when you decide to get a new one, you're stuck paying list price or losing out on the money from your first purchase. It was worth losing the $400 to go to a better, more reputable store. The extra money you pay at Sleep Country is worth it. During and after the purchase service are FAR superior. Two thumbs down for...
Read moreI’ve been sleeping terribly lately and went in to check out some options. I tried a place closer to Costco and no one approached me when I went in. Not even a hello. I decided to try another store and this one is in the same parking lot!! Went in and immediately was greeted by Jason. Jason was friendly and actually asked what brings me in specifically. Told him I’ve been having trouble sleeping and he was patient and not pushy either while I sat on every bed! All in all this guy is an amazing salesman and not only that, you can tell he really cares about people and their well being. I was so impressed I told my roommates to check this place out. Now we are all sleeping better :)
If you need a bed, pillows anything give this guy a call....
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