Mattress Firm Marysville — Hotel in Marysville

We recently went in to look at and feel are options. We really did our homework on this one. Of course we thought about buying a bed in a box but did not like how we were left with whatever we got shipped, not knowing how it would feel until we received it. Of course most offer free returns but to us, if we didn't like it, it still seemed like a headache. I personally was not impressed with how upon entering the store you are literally stocked by a salesman. If you thought buying a used or new car was a joke then be cautious, you've been warned. I told the salesman we just wanted to look at which point he backed down slightly but then like I stated stocked us in the store the entire time. We tried the Purple, Sealy, Serta and Beautyrest but ultimately went with what stood out comfort wise which was the Tempur Pedic Pro Adapt mated with the Tempur Pedic Ergo adjustable base. In the end the salesman earned some redemption with the help of his extremely knowledgeable senior salesman which I wished we could of delt with from the beginning. Mattress Firm had everything we purchased in stock and was able to deliver the next day. This also impressed me. The deliver crew was very polite and wore red booties but did not roll out the red carpet, oh well. The installers were quick and efficient which I very much appreciate giving we had to have someone other than our family in the house during Covid. All in all it was a decent experience with a very positive outcome. I am only giving 3 stars due to the pushy salesman and how pushy Mattress Firm is with sending you emails and text messages after your purchase asking for you to write a review. You want a review you got one. Unfortunately now a days things are becoming harder to find locally and we just did not want to buy a bed in a box. We would rather support a local business but I hope some one within the company will read this and see that there is the need for a real balance to be created. We do however love our mattress and adjustable base and really enjoyed having it delivered and watching our old stuff go bye, bye. 5 stars to the delivery crew and the senior rep at this location. Please keep up the...

My husband and I have been in the market for a new mattress for a while now, but our experiences with trying to purchase elsewhere has been an absolute nightmare. We originally were going to go check out a Purple mattress at their retailer location within the mall but decided to stop by Mattress Firm first to see what options they had available. We were fortunate enough to work with Sierra, a very professional, knowledgeable and kind lady who made our experience top tier, we will never go anywhere else to buy a mattress now! Not only did Sierra listen to our needs attentively, she provided a complete solution for our needs and highlighted things we didn’t realize would make our sleep experience even better. Sierra was very polite and it was abundantly clear her concern was the happiness of the customer and their experience, not about sales goals or numbers for personal gain. Sierra utilized promotions and sales discounts in order to get us the best price to fit our budget and assured us to shop around, that just because she gave the information didn’t mean we had to commit to buying from her or Mattress Firm. I was blown away to find out she wasn’t a manager already with the knowledge she possessed throughout the experience. As for the mattress itself, we were able to find a perfect match for us and it will be delivered within 2 days from purchase! Verses having to wait weeks at a time if we were to have gone to the retailer location within the mall. Super pumped, super happy, cannot recommend Mattress Firm and Sierra enough for this experience. Thank you! :)) I will update this review further once mattress arrives and then I can give it a more accurate product review about...

On 2/11/2025 I purchased a Twin sized Spring plush Mattress from this location. I now had a chance to sleep on it and even though it is not broken in, it is amazing. So much better than the hard mattress I was sleeping on before. Not only that, I got a free bed base with their promotion, and replaced my two decade old wooden board bed. It was easy to set up, and it's adjustable.

Sierra was the Sleep Expert who helped me and she lived up to that title. She was exceptionally knowledgeable. I gave her the little bit of info I could and she suggested several mattresses for me to try out. The first one she showed me was too expensive, but I was able to give her a budget which she was able to stay under.

In addition to helping me find a mattress, she explained some of the science around sleep to truly live up to the sleep expert name. She also was able to sell me a pillow I love, and a mattress protector at reasonable prices. She also explained warranty information and financing options in case I needed them. (It wasn't exactly financing but I didn't need it so didn't pay close attention). She also double checks her work to catch any potential mistakes.

I was happy to have Sierra help me, she was welcoming, and her actions and small talk showed she cares about her customers. Can't wait to sleep on my new...