This tour should have been a beautiful adventure and I think on a different day with the proper set up would have been fantastic. We completed the daytime clear bottom kayak tour to monument island.
We had one tour guide between 13 people, and he was friendly and competent, but set up for failure in that he should have had a second guide with him for a group as big as ours. There was no formal acknowledgement of safety measures to take in the busy bay and the majority of the group were not given life vests (including us).
This company had two styles of clear bottom kayak, and the one that we were in was prone to filling up with water which is exactly what it did. Our kayak sank in the middle of the Miami Bay, leaving us and our belongings treading water without a life vest until the guide paddled all the way back to us. He was appropriate and cool-headed given the chaotic situation and I wish we had seen him again after we were rescued to be able to thank him for that. Unfortunately of the two life vests he gave us, one didnât have clips and couldnât be secured.
As our guide was alone, this meant those who had made it to the island were alone, as was the remaining pair who were still paddling behind us while he was helping us. The guide was unable to tow two adults by himself in the choppy waters to the island, and it was too far to comfortably swim against the tide/choppy waters but luckily a passerby in a boat was able to rescue us and the sunken kayak and take us to the edge of the bay where we climbed out onto the road and pulled the kayak out. The guide then returned to the others on the island and we had to walk back to our hotel soaking wet.
The companyâs response was disappointing, in that they contacted me to find out the location we left the rescued kayak but were not concerned for our wellbeing, and gave us a half refund because âwe made it halfway to the islandâ
Of the three boats that made it to the island (two other boats behind us turned around and took themselves back) all of them contained a significant amount of water, and two almost sank. Those that didnât sink were a different style of kayak. (Ours was completely clear and theirs was mostly green)
If you take a tour with this company please go on a clear day, and only ride in the green/blue kayaks. Please make sure they give you a life vest before you set off. I will attach a photo of our kayak which sank. This is the...
   Read moreIll start this off by saying brook your amazing!
Alright so we did this on July 4th of 2021.. This was set up for us to rent a few kayaks because we didnt book in time for the full tour (my fault). He had more than enough rentals to get the job done. Now i had other activities that were lined up to do a proposal but because of the âweatherâ most of them activities canceled on me. Brook didnt, with limited time we came up with a solution and ill have to tell you he saved my butt. Brook (the owner) went above and beyond to make sure everything was just right, he came in on his day off to help with this for me and constant communication well beyond business hours the guy was just great! Might i add it was a beautiful day kinda hot but beautiful.
As far as the business, the kayaks were clean and good and clear. The water was a bit cloudy but thats out of our control although we did see all kinds of wildlife above and below during the adventure several small sharks tons of different fish, turtles birds etc.. it was a great experience for someone thats never done it before. They gave a quick safety brief and a how to before they put us in the water and a quick refresh onceâs we were floating. The event was very relaxing.
All in all, this is a out door sport/activity your dealing with the elements be mindful of that. But this is a location i would definitely recommend to everyone to experience. i will be doing the Night Tour with these guys very soon. Once again Brook thank you and your team so much for making this a memory for my family and I. We are...
   Read moreI went on a double date with another couple on this excursion to âMemorial Islandâ.
Whilst it was quite rough (due to Storm Debbie) we still went out, convinced wholeheartedly by our experienced guide that everything would be okay.
The trip began with us choosing our Kayaks. I HIGHLY recommend the green kayaks - unless you want your excursion to end in prematurely after 42 minutes with a soggy bottom (though of course, some would argue 42 minutes is long enough, but I digress).
The Memorial Island was a beautiful haven, sheltered from the wind. As we drank out memosas we gave a toast to those who did not survive the journey. They will be missed and forever in our hearts đ.
One should be wary however of the environment on Memorial Island. The territory can be quite dangerous. From pesky hermit crabs, to the numerous broken bottles that littered the beach - one should bring protection! Unfortunately my half decided not to use protection. Usually I would be the one to âpull outâ of this tricky situation but unfortunately I was too enamoured by the guideâs frenzied voice as he radioed for help. Thankfully the other patrons managed to console her.
Overall I would highly recommend this excursion if youâre a big fan of the deadliest catch or if you ever wanted to role-play a plane...
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