My journey to relaxation turned into an odyssey of discomfort when I decided to try this place. Expecting an hour of bliss, I instead found myself in what can only be described as a surprisingly unpleasant experience.
From the outset, the ambiance left much to be desired. Instead of the soothing melodies one might expect, the room was filled with an odd selection of upbeat pop music, and chaos with the door open from outside at odds with any attempt at relaxation. The lighting, far from being dim and calming, resembled the harshness of a supermarket aisle.
The massage itself was a study in contradictions. The therapist (to call him somehow), though seemingly well-intentioned, had an approach to foot massage that was both perplexingly aggressive and startlingly indifferent to the concept of pressure points or, indeed, human anatomy. Each touch seemed less like a step towards relaxation and more a journey into an uncharted wilderness of discomfort.
Midway through, the use of a strangely scented oil only added to the sensory confusion. Far from the expected lavender or eucalyptus, this was an overpowering concoction that brought to mind the aroma of a heavily spiced meal rather than a soothing treatment.
But the true pinnacle of this experience was the unexpected coldness—both literal and figurative. Halfway through, an inexplicably cold wood stick. In conclusion, what was meant to be an hour of serenity turned into a bewildering ordeal, leaving me more stressed than when I entered. This foot massage was a stark reminder that not all spas are created equal, and sometimes, the quest for relaxation can lead you down a very uncomfortable path. While I believe in second chances, this particular spa will not be seeing me again. My advice to those seeking a foot massage: RUN AS HARD AS YOU CAN FROM...
Read moreNot worth the cost, in short.
My partner and I booked for an hour massage, $80. During the massage, my massage guy was doing the “place forearm/elbow on possible knot and rub back and forth for a minute” and did that for practically the whole massage, even my calves, which was not pleasant. I’ve gotten many massages before and I didn’t feel like this guy really had the knowledge base of musculature and anatomy needed to provide an effective or therapeutic massage. His pressure was at times painful, he used some hot stones on my back and placed it on my skin when it was still very hot, making me jump up.
There was a point during the massage where another set of hands started massaging my feet, then about 5 minutes into that I hear my therapist asked me in an indiscernible and quick way if I wanted to add on a foot massage for more money. This was when I was midway through my massage and in my opinion not the appropriate time to ask. It felt like I was being constantly upsold throughout my massage.
Also there was another guy in and out of the rooms talking to the therapist as they’re massaging clients. Whispering, laughing. Very uncomfortable.
The best part is when it’s time for checkout, rather than asking me how much to tip, the cashier guy voluntarily PUSHED the 20% tip button. I had to actually tell him that the customer should be selecting how much to tip, not him…. This was the worst $220 I’ve spent. I don’t live in Miami, but this is a great example of a business that is out for money, without delivering value. I would recommend checking out spas in the bigger hotels if you’re wanting something with quality and patient experience...
Read moreExtremely Unprofessional and Painful Experience – Avoid at All Costs!
I rarely leave negative reviews, but this experience was absolutely unacceptable and potentially dangerous. From the moment we entered the salon, the staff acted unprofessionally. They were chatty and distracted during the massage, constantly talking to each other, which made it impossible to relax.
Worse, the massage itself was incredibly painful. At no point did the therapist check in to see if the pressure was okay or if we were comfortable. It genuinely felt unsafe, and I ended up experiencing pain that evening because of how harsh and careless the treatment was.
We were pressured repeatedly to book another session — even before the massage ended. It felt like a sales pitch rather than a wellness service. On top of that, the staff gave us a massage that we didn’t request and never agreed to. They didn’t ask for our consent or even explain what they were doing — and then had the audacity to charge us extra for it afterward!
When the massage was over, no one asked how we felt about it. Instead, they were blatantly fishing for tips, despite the horrible service. To make matters worse, when we tried to pay by card — even though they clearly had a card terminal right there — they insisted on cash only, which felt like a blatant attempt to avoid accountability or proper transaction records.
We left feeling scammed, sore, and extremely uncomfortable. This was one of the worst experiences I’ve ever had at any kind of salon or spa. Save yourself the pain and stress — DO...
Read more